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- ...seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for... ...records of customer interactions and sales activities in the CRM system Assist in the preparation of sales reports and presentations...
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate... ...• Maintain a deep understanding of the company’s products and system architecture to support issue resolution. • Collaborate with...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...version without the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete... ...as assigned Job Requirements Experience: Sr. Specialist: 3-6 years of experience in relevant experience. Specialist...
- ...Job Description Prepare new computers with the operating system and required applications for end users. Resolve hardware, software... ...ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to...
- ...highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo... ..., monitoring, and troubleshooting of network infrastructure, system environments, and IT security controls. Network:...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application... ...to support the end-user community by any means (Ticketing System, Plazza) Accountable and Responsible for the Expedite Process...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment... ...more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience....
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
- ...Job Summary: We are seeking a dedicated and skilled System Administrator to join our IT team. The ideal candidate will be... ..., antivirus software, and intrusion detection systems. User Support: Provide technical support to users, resolving hardware, software...
- ...difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also... ...infrastructure (AD, DNS, DHCP) Troubleshoot Linux-based systems and services Support virtualization environments (VMware,...
- ...Job Description * Responsible for so many aspects of a company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation...
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services... ...accurately in the customer relationship management (CRM) system. Identify and escalate complex issues to appropriate internal...
- ...incident management actions via the electronic incident management system in a timely manner. Ø Perform technical escalations to... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...VMware vSphere , Hyper-V , and SCVMM . Integrate and support hybrid cloud environments using Azure services . Administer... ...Configure and maintain storage solutions (SAN/NAS) and backup systems such as Veeam , Veritas , and Acronis . Design and maintain...
- ...are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate... ...for all inbound customer support requests via our ticketing system, email, and phone. • Ticket Triage: Perform initial analysis...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an... ...elevating customer satisfaction. Strong proficiency in CRM systems and support tools. Exceptional communication and interpersonal...
- ...Job Description Maintain optimal performance of computer systems and ensure users achieve maximum benefit from them. Manage and... ...hardware, operating systems, and applications. Provide technical support in-person, via phone, or through remote desktop, assisting...
