Search Results: 378 vacancies
...Job Description
Knowledge of company programming procedures, programming languages, supported applications and supported systems.
Maintain confidentiality with regard to the information being processed, stored or accessed.
Support day-to-day running of applications...
...We are currently seeking a dedicated and enthusiastic Student Support Coordinator to join our team. The ideal candidate will have a passion... ...provide necessary assistance.
Utilize student information systems to maintain accurate records and track student progress....
...Description
Planning, implementing, managing, monitoring, and upgrading security measures for the protection of the organization's data, systems, and networks.
Troubleshooting security and network problems.
Testing and identifying network and system vulnerabilities....
...Job Description
Objective:
Design and implement functional and cost-efficient IT systems. Responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools. In this role, you should be highly analytical and able to understand...
...Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams.
Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance &...
Job Description
Retention agents are responsible for ensuring clients stick with their contracted services. They receive calls from customers who want to close their Accounts, resolve any issues that may have arisen, and encourage them to continue using the service ...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
~6 months of experience in Customer Service Field.
~ Proficiency Level B2- C1 English...
...biomedical technicians and engineers, providing guidance, training, and support. This involves assigning tasks, monitoring performance, and... ...technical issues related to biomedical equipment, software, or systems, either through phone, email, or in-person interactions
•...
...questions.
4)Processing orders, forms, applications, and requests.
5)Ensure customer satisfaction and provide professional customer support.
Job Requirements
Qualifications:
1)University Graduates
2)Fluent in English
Job benefits:
1)Net Salary 9000 EGP/...
...problem.
Determine the defective Spare Part (if required).
Create\Update internal CRM system Forms and follow the workflow cycle.
Keeps customer updated to their cases.
Support Interact customers either onsite, over the phone, remotely or as outsourcing staff...
Job Description
Onboard new clients on the portal.
Communicating with clients through various channels.
Answer incoming calls and respond to clients’ emails.
Keeping records of client interactions, comments and complaints.
Maintaining a positive, empathetic...
...Job Description
-Manage the IT System and Service Desk Teams by coordinating internal staff, consulting resources, and outside vendors.
-Research new IT technologies to determine feasibility and impact
Develop and implement strategic plans for IT maintenance, improvements...
Job Description
Respond to customer inquiries
Identify customer needs and help customers
Monitor customer complaints and help them
Inform customers about new features
Follow up with customers to ensure their issue are resolved
...Job Description
Foodics is looking for those who are excited to be part of our team in the Center of Excellence! As a Customer Support Specialist.
You will handle clients’ inquiries and questions regarding Foodics product’s overall incoming communication channels...
Job Description
Customer Service Agent for mobile service
Salary of 7400 EGP/Month, With a 15% increase as cost-of-living allowance after 3 Months of hiring
2)Fully paid training
3)Social and Medical insurance
4) Free VPN line
5)Fast promotions
6)Rotational...
...are seeking a highly motivated and detail-oriented Application Support Specialist to join our dynamic team. The successful candidate will... ...of contact for support requests from external and internal systems' users regarding issues and queries.
• Monitor and respond to...
...Job Description
As an application support team member, you will be expected to
Deploy and install client systems as
Use your knowledge of windows server installation and configuration of different roles to make proper deployment suggestions in release deployment...
Job Description
-Contacting customers via chat
-Handle customer complaints, provide appropriate solutions and alternatives
-Internal communication with related departments to solve user's issues
-Achieving agreed targets within the agreed deadlines
Job...
...Job Description
Supervise the Communication support in the performance of their duties and in the general execution of the day-to-... ...Assist the Voice & Data Teams.
Utilize the trouble ticketing system to reflect the status of all the pending/resolved complaints....
...Qualifications :
-Bachelor's degree in a relevant field or equivalent work experience
-1+ years of experience in Technical Support or Customer Service roles are preferred
-Fluent in English (B1+/B2)
-Strong problem-solving skills and attention to detail
-Ability...