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- ...up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved... ...Business Administration- BIS. ~1-5 Year(s) of experience in the Application support position ~ Good Knowledge of case Logging Software...
- ...Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and... ...DNS, DHCP, VPN o Advanced knowledge about Local area network technical. o Familiar with Cisco network hardware, Software. o Familiar...
- ...leadership and succession planning for key roles. 2. Technical Support & Product Validation Lead the Technical Support team in... ...solutions to customers and sales teams. Oversee product sample applications at customer sites, ensuring technical validation and...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified... ...At least one year experience • Proficient in using MS applications, particularly Word & Excel & Power PI & Power Point. • Multi...
- ...Job Description Supporting engineering team during planning, design, development, installation... ...materials and components based on technical requirements, cost efficiency, and... ...on new engineering technical software applications Willingness to learn , take initiative...
- ...producer of PVC gaskets, is looking for a dynamic Sales & Customer Support Executive to join our team. This role focuses on driving B2B... ...internally. Gather customer specifications, feedback, and technical requirements, and communicate them clearly to the relevant...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services, and policies. Troubleshoot and resolve customer issues efficiently and effectively. Guide customers through website navigation...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...customer Apply customer’s special requirements Pilot/Live support Identify and develop all needed customizations Handling... ...Computer Science or Engineering). ~2-6 years experience in application/implementation (Preferably Mobility products). ~ Very Good command...
- ...and ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent communication...
- ...offs , BOQs , and material lists. Ensure that drawings and technical documents comply with contract requirements , codes , and... ...drawing submissions and approvals with the client and consultant. Support the procurement team by providing technical data for material...
- ...drawings, specifications and related documents. Prepare tender technical and financial proposal documents Negotiate the prices,... ...client needs. Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities...
- ...Job Description I. Technical Leadership & Coordination: Lead, mentor, and manage the... ...for the technical office. V. Project Support & Problem Solving: Provide timely technical... ...of value engineering principles and application. Leadership & Management Skills:...
- ...shop drawings. Review design drawings and ensure compliance with engineering standards and applicable codes. Coordinate with consultants and designers to approve technical drawings and details. Review architectural material submittals and ensure compliance with...
- ...Job Description Here is the revised version without the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete Helpdesk documentation Reporting of metrics and KPIs for the Helpdesk Identify opportunities...
- ...designing of As Built drawing. Meeting with customer in the case of technical problems, we want to explain. Site visit to show what has been done. Make a pricing of BOQ list. Technical Support to our operation team. Analytic fault problems which occurs at...
- Job Description Contact potential or existing customers (that did not fully purchase the products) through phone to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment... ...requirements including on public holidays, and weekends on applicable. Ability to work independently as well as in a team environment...