...experience with Proven working experience a minimum of 1 year as a project Manager in the software development sector
~ Solid technical background, with understanding or hands-on experience in software development on Mobile and web technologies
~ Excellent client-...
...information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction
~Review... ...strategy workshops and actively contribute innovative solutions
~Support the department development activities
~ Prepare and submit Project...
...Job Description
The Technical Support Representative will play a crucial role in providing technical assistance and support to customers with a primary focus on technical and billing inquiries. This role involves troubleshooting. Technical issues, ensuring customer...
...Job Description
We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers...
...perform a variety of administrative and project management tasks. Supports the General Manager and his/her team by assisting on... ...executives and peers on relevant information in a timely manner. • Represents the GM in meetings, committees
Qualifications
~ Females...
...Job Description
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation...
...Job Description
Sales Support - Technical Sales Engineer
The NISBAU group of companies, headquartered in Nasr City, Egypt, has a... ...is an exciting and dynamic opportunity. As a Sales Support Representative, you will be an integral part of the sales process, working...
Job Description
making calls and respond to customer’s emails.
Management and resolve customer complaints.
identify and escalate issues to supervisors.
Research required information using available resources.
Research, identify, and resolve customer complaints...
...solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration... ...Job Requirements
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or...
...appropriate CRM systems or escalation forms.
Interact with team members, supervisors, and potentially clients, sharing suggestions, technical issues and best practices
Qualifications:
Fluent English is a MUST .
Minimum of 2 years of previous experience in...
...Job Description
Handling customer technical support cases through phone and email
Updating the company databases and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs...
...sales area within the company through establishing a new strategy to achieve the company’s objectives.
Coordinate between the Technical Support and the Service Center in solving any arising conflicts.
Work on getting more maintenance contracts to increase the...
...Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
????Location
Cairo, Maadi (Transportation not provided).
Qualifications
Fluent in English (B1+/ B2)
Experience in customer...
...-Mac - Handheld Devices & android devices )
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network... ...resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the...
...train employees on it.
answering phone calls and assessing any technical queries that arise.
responsible for troubleshooting any... ...keep up-to-date with information security issues.
Provides support for WAN and LAN network connectivity or related network issues...
....
Create and update the required reports .
Update the CRM system with all needed data continuously.
Communicate with the technical office regarding the modifications of the customers.
Go on site visits when needed with customers to update them about the status...
...Job Description
Act as the first point of contact for clients' technical support inquiries and issues.
Deliver timely and accurate responses to clients' support tickets or queries.
Remotely troubleshoot technical problems reported by clients, and provide solutions...
...the forefront of international trade .. As we continue to expand our operations, we are
seeking a dedicated Customer Support Representative to enhance our customer service
and logistics operations in Egypt.
Job Description:
The Customer Support Representative...
...hardware components, and document the design, maintenance, and support procedures for routine tasks.
Conduct high-level root-cause... ...technology or computer science.
From 3-4 years of experience in a technical role and CCTV, ACS, PA, Intercom, Fire alarm, and Network....
...gather user feedback and communicate updates or new features to users. - Manage VIP customers, offering personalized attention and support.
Job Requirements
Customer Service expereince from 6 months to 1 year. - Graduates only are welcome to apply. - Experience...
...users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor... ...and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
~0-2 years of Experience as a Customer...
...exciting projects, learn from industry experts, and be part of a supportive and inclusive community.
Provide 1st Level support to... ...guide them
Communicate with all services providers in case of technical issues and inquires
Monitor, resolve and escalate...
...opportunity to work on exciting
projects, learn from industry experts, and be part of a supportive and inclusive
community.
Manage first line support,
application support, & technical configuration teams.
Define, Measure and Meet
Key Operational Metrics....
Job Description
Concentrix+Webhelp is hiring for a financial services account
-Company: Webhelp
-Location: 5th settlement, New Cairo
-Rotational shifts and 2 rotational days off
-Salary 15k gross including 20 % KPIs + Cola 12% after 3 months
-Social and Medical...
...Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representatives (Back Office - Complaints/Englsih Account) with a chance to get promoted after 6 months depending on your Performance
Job type: Full time
Job benefits:
salary: Up to 9...
...individuals to join our team as Call Center Representatives.
As a key member of our customer... ...for our valued customers, providing support, resolving inquiries, and ensuring a seamless... ...inquiries, complaints, billing, and technical issues.
- Provide accurate and...
...all customer interactions. They will also represent our clients by learning and maintaining... ...databases with information about technical issues and useful discussions with customers... ...teams
Assist in training junior Customer Support Representatives
Job Requirements...
...Job Description
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and effectively to requests received through the IT helpdesk and Phone and remote support for end users.
Installing and configuring computer...
...users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor... ...and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Excellent up to fluent English is...
...Description
This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their...