...solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration... ...Job Requirements
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or...
...software and hardware as needed.
-Anticipate and report the cost of replacing or updating computer items.
-Resolve assigned user technical issues.
-Liaise with 3rd party contractors.
Job Requirements
-3 to 5 Years of experience.
-Fluent in English.
-...
...exciting projects, learn from industry experts, and be part of a supportive and inclusive community.
Provide 1st Level support to... ...guide them
Communicate with all services providers in case of technical issues and inquires
Monitor, resolve and escalate...
...opportunity to work on exciting
projects, learn from industry experts, and be part of a supportive and inclusive
community.
Manage first line support,
application support, & technical configuration teams.
Define, Measure and Meet
Key Operational Metrics....
...Job Description
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and effectively to requests received through the IT helpdesk and Phone and remote support for end users.
Installing and configuring computer...
Job Description
General Purpose of the job:
~ Find out the right World Parts Part Number or the cross reference for the equipment, to get the stock ready for our customers with an extremely competitive price.
Job Requirements
● Bachelor’s degree of Auto ...
...Description
Responsible for
troubleshoot, diagnose and resolve technical hardware and/or software issues (Windows, Office, browsers,... ..., Cameras, POS, Fingerprint etc.).
providing technical support and troubleshooting assistance to end-users.
Maintaining computer...
Description
We are seeking a well-rounded Technical Support Engineer to join our team at Halan!
Key responsibilities:
– Diagnose, troubleshoot, and identify product technical issues provided by the end-user.
– Follow standard procedures for proper escalation of...
...Job Description
We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers...
Job Title:
Italian Technical Support Advisor
Job Description
Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries...
...Administrate and maintain the company's internal networks and all technical issues related to all users' computers.
Duties &... ...needs.
Customer Service
Provide technical assistance and support for incoming queries and issues related to computer systems, software...
...solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration... ...to travel periodically to other areas and branches to provide support when needed. (must)
- Experience working with a help...
...have relied on Commvault to reduce risks, improve governance, and do more with data.
JOB DESCRIPTION:
The role:
As a Technical Support Associate Manager you will play a pivotal role in driving customer outcomes through leading of highly technical engineers. You...
...Job Description
Technical Support Specialist, Tier 1 page is loaded
Technical Support Specialist, Tier 1
locationsCairo time typeFull time posted onPosted Yesterday job requisition idR0010353 About Commvault
Commvault (NASDAQ: CVLT) is the gold standard...
Job Title:
Technical Support, IT Operations
Job Description
Your Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing...
...series of actions, either via phone or email until they’ve solved a technical issue
~ Properly escalate unresolved issues to software... ...SQL queries, Oracle, Microsoft SQL.
Understanding of common support metrics, available tools, and typical industry standards for excellent...
...the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience.... ...calls from customers regarding inquiries, complaints, billing, and technical issues.
- Provide accurate and efficient solutions to ensure...
...Job Description
Technical Support | ORG Q224
Cairo, Cairo Governorate, Egypt Technical Support | ORG Q224 About the job Technical Support | ORG Q224
NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies...
...Job Description
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation...
...diversity, equity, and inclusion, and all employees are expected to support these values in all aspects of their work”
Receive... ..., negotiate prices, terms, conditions, and delivery dates for technically approved items to obtain the best offers.
Track the status...
...performance
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Technical Support VMWare page is loaded
Technical Support VMWare
locationsEG-Cairo, Egypt (Al Emdad & Al Tamween) time typeFull time...
...Job Description
Regular - Technical Support Engineer
Technical Support Engineer
ref :578658 | 24 Jan 2024
apply before : 23 Apr 2024
CityStars, Cairo, Égypte - Egypt
about the role
-Provide technical point of contact for customers’ incidents....
...Job Description
Job Title: Technical support
Company Name: Sutherland Cairo
Location : [5th settlement - New Cairo, Egypt]
Job Type: Full-Time
Here's why you will love working at Sutherland:
The highest net salary in the market "12,000 EGP" + KPIS...
...Job Description
Regular - Technical Support Engineer
Technical Support Engineer
ref :578397 | 23 Jan 2024
apply before : 22 Apr 2024
CityStars, Cairo, Égypte - Egypt
about the role
Responsibilities
1. To provide a professional first technical...
votre rôle
Job Purpose:
To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.
To be responsible for...
...Job Description
Responsibilities• Replying to customers inquiries• Guiding users on issues solving• Reply technical chats / tickets• Ensuring high-performance and availability for merchants stores• Helping formulate an effective online ecommerce store.• configuring...
...Job Description
Technical Support Lead Cairo, Egypt
Sumerge’s Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technology areas, products...
...Description
Our global delivery center is a diverse team, and we are looking for IT engineers and IT enthusiasts to manage our technical support operations and provide first line support with high-quality standard to our Global Clients. Hybrid flexible work models...
Job Description
Responding to customer queries in a timely and accurate way.
Acknowledging and resolving customer issues.
Managing complex customer incidents through to resolution.
Benefits:
• Attractive Salary + Bonus + internet allowance
• Fully paid...
...Job Description
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other...