Search Results: 11 vacancies
Job Description
Calling potential clients, explaining the services and fixing appointments for Business development team to meet.
Accurately recording the details and status of the calls/entering them in the CRM/updating records
Developing in-depth knowledge...
Job Description
Customer complaints handling
Inbound and outbound calls
Online orders fulfillments (confirmation/delivery/exchanges/returns)
Customers inquiries handling (phone/social media/emails)
Reporting and analysis
Communicating with back offices ...
...programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
Demonstrates...
Job Description
Deal with the organization's telephonic conversations with utmost diligence and punctuality.
Provide accurate information to the caller, catering to all the necessary inquiries.
Explain all the essential details of the organization's products...
...that mission
Creating customer loyalty programs to increase revenue and improve client retention
Determine KPIs for call center agents to increase performance
Develop service procedures, policies, and standards
Keep accurate records and document customer...
...insure proper movement and delivery.
Provide accounting department with proper and correct billing information. Communicate with agents regarding disposition of Freight( i.e. tracking & Tracing , routing& Dispatching, and rate quotations).
Communicate with vendors...
...Computer skills, CRM, Microsoft Word/ Excel/ PowerPoint.
Experience in customer service, social media moderation, or as a travel agent.
Proven experience as a marketing officer or similar role
Solid knowledge of marketing techniques and principles
Good understanding...
...6. Training and Development:
• Develop comprehensive call center training materials.
• Facilitate training sessions to ensure agents are adequately prepared for their roles.
• Provide ongoing coaching and feedback to enhance agent skills and performance.
7....
...Job Description
-Duty to perform. The duties of an agent depends primarily on the contract of agency, if there is one.
-Sells and coordinates accommodations, transportation, tours and activities.
-Duty of Obedience and Loyalty.
-Dealing with customer queries and...
...Job Description
Help desk agent (solve daily issues for normal users (Internet, network share, printers, scanners, office application…).
Diagnose hardware and software problems, and replace defective components.
Establish, build & maintain the company’s’ data...
...Attractive salaries.
~ Laptop/PC provided
~ Medical insurance.
Job Requirements
~1-3 Years of experience as a customer services agent.
~ Fluent English communication skills. is a MUST
~ Good Microsoft Office knowledge.
~ Previous medical or dental experience...