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- ...arrangements the guest intends to make during their stay 2.3 To ensure that all requests from guests are made possible and are followed up on 2.4 To fully understand and have knowledge of all in suite services, technology, amenities, functions & systems...
- ..., procedures and internal correspondence received from the Food and Beverage Manager is communicated to his/her employees and follow-up on this. #Assist Restaurant manager ensure that the department functions orderly, in line with the operational rules. #Monitor the...
- ...maintenance of departmental utensils. #Conduct activities to increase customer satisfaction and, enhance service quality. #Mentor and Follow-up monthly employees' turnover #Consolidate business relationships between employees in the department. #Responsible for preparing...
- ...properly. #Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter. #Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible,...
- ...they meet/communicate. 2.5 File all documents and correspondences of the Executive Office appropriately and ensure that the files are up-to-date. 2.6 Protect the confidentiality of all correspondences issued or received by the Executives Office. 2.7 Take note of and...