Assistant Executive Housekeeper
SOFITEL
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- To assist the Executive Housekeeper in overseeing the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.
- To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
- To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.
- To ensure the up keeping of all the front of the house, including the hotel entrance.
- To ensure the up keeping of all the designated back of the house areas.
- To check regularly the night shift for cleaning.
- To ensure appropriate stock level for the smooth run of the Housekeeping and to approve requisitions accordingly.
- To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.
- To supervise the Pest Control service as per established areas and schedules.
- To implement housekeeping related HACCP procedures.
- To be involved in sustainable development and to apply energy and waste management.
- To supervise cost control and to suggest saving programs.
- To ensure all linen and uniform management and handling procedures are respected.
- To implement Focus and other financial procedures.
- To supervise and control Lost and Found, maintain records and mail packages to clients.
- To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.
· To make regular room and public area inspections. To follow up on the Out of Order and Out of service rooms.
- To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.
Qualifications
- Proven experience as an assistant executive housekeeper or similar role.
- Excellent communication, organizational, and time-management skills.
- Ability to work independently and with a team.
- Flexibility to work shifts, including weekends and holidays.
- Monitor inventory levels of cleaning supplies and order new supplies as needed
- Prepare reports on a daily, weekly, and monthly basis as required
- Participate in departmental meetings and other hotel-wide committees as required
- Perform other duties as assigned by the Executive Housekeeper
- Be available to work a flexible schedule that may include early mornings, evenings, weekends, and/or holidays
- Maintain a high level of confidentiality with regard to guest information and hotel operations
- Adhere to all health and safety regulations
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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