HR Operations Lead

Position: HR Operations Lead

Department: Human Resources

Location: Cairo, Egypt

Type: Full-Time

Position Overview:

The HR Operations Lead is a critical, hands-on role responsible for overseeing and executing end-to-end HR operational activities in Egypt. This role is not just about coordination; it is about execution.

The HR Operations Lead will thrive in a dynamic environment and take full ownership of the entire payroll cycle, employee lifecycle, and HR operations, office management serving as the focal point for operational excellence, strict compliance with Egyptian labor laws, and the accurate, efficient delivery of HR services.

Key Responsibilities:

End-to-End Payroll & Total Rewards

• Own the full monthly payroll cycle from timesheet collection to salary disbursement, covering all employees across project sites and offices.
• Consolidate and validate attendance data, resolve discrepancies, and ensure all variable components (overtime, allowances, bonuses, and deductions) are accurately reflected before processing.
• Execute gross-to-net calculations with full command of statutory obligations, including social insurance contributions and income tax withholding, maintaining a clean, auditable payroll record for each cycle.
• Manage Total Rewards operations and oversee employee benefits programs, including health insurance and Social Insurance.

Government Relations & Compliance

• Serve as hands-on operator for all relevant government portals.
• Ensure all mandatory reporting obligations are met on schedule.
• Stay current with changes to Egyptian labour law, regulations, and tax authority guidance, proactively flagging any compliance implications.

Employee Lifecycle & HR Operations

• Lead and manage all HR operational processes, ensuring accuracy, consistency, and compliance with company policies.
• Oversee employee lifecycle activities including onboarding, offboarding, contract renewals, employee records, and document management.
• Ensure smooth execution of HR services for annual leave administration, employee requests, and master data management in the HRIS system.
• Act as the first line of support for employees regarding HR policies, timesheet queries, and system issues.
• Handle employee complaints and grievances, maintaining a high level of confidentiality and professionalism.

Office & Administrative Management

• Manage day-to-day office operations, ensuring a safe, secure, and well-maintained working environment for all staff.
• Oversee procurement of office supplies, and manage relationships with administrative vendors,
• Coordinate travel arrangements, accommodation, and logistics for employees and visiting management.
• Manage petty cash and administrative budgets, ensuring proper documentation and reconciliation with the finance department.

Qualifications & Experience

• Education: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field. Professional HR certifications (e.g., CIPD, PHRi, SHRM) are a strong advantage.
• Experience: 5+ years of progressive, hands-on experience in HR Operations within Egypt, preferably in multinational organizations.
• Industry Knowledge: Previous experience in the Engineering, Commissioning, or Technical Services sectors is highly preferred due to the specific nature of project-based workforces and multi-site timesheet management.
• Technical Skills: Deep and practical understanding of the Egyptian Labour Law, Social Insurance Law, and tax regulations. Proven, independent operational experience with Egyptian government platforms.
• Analytical Skills: Strong numerical and analytical skills; highly proficient in Microsoft Office. Proficiency in HRIS systems.
• Mindset: High attention to detail and a "zero-error" mindset. Excellent organizational and problem-solving abilities.
• Language: Professional fluency in both Arabic and English (spoken and written) is mandatory.