Egypt Country Operations Manager

Country Operations Manager

Egypt

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way .

ABOUT THE PROPERTIES

The House Residence Fouka Bay: The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.

D-Bay by Cloud 7 is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.

Fouka Bay Bungalows by Cloud 7 is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.

Il Monte Galala by Cloud 7 is a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.

• Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.

• Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.

• Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.

• Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.

• Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.

• Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.

• Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.

• Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.

• Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&B, Recreation, and support departments.

• Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.

• Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.

• Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.

• Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.

EXPERIENCE & SKILLS

• Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).

• Pre-opening experience is highly desirable.

• Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.

• Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.

• Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.

• Able to commit to a full-time role restricted to the management of one hotel management company only.

• Fluent Arabic and English, additional language certificate is required.

• Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.

• Solid understanding of hotel operations, financial management, budgeting, and P&L accountability.

• Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.

• High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.

JOINING OUR TEAM MEANS

• Competitive Compensation : A rewarding package tailored to your experience.

• Career Growth : Opportunities for advancement within our dynamic organisation.

• Inclusive Environment : A vibrant and inclusive workplace that encourages collaboration.

• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

Apply CRAFT YOUR CAREER. - Kerten Hospitality