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- ...Our client is looking for hiring an IT Service Manager will lead IT service reporting, SLA governance, service optimization, and ITSM tool management. The role drives performance insights and service excellence across IT operations. Key Responsibilities Lead IT...
- ...and ensuring SLA compliance. Key Responsibilities: Resource Management: Allocate technical resources based on expertise, duration,... ...departments Prioritize tasks according to contractual service guarantees Schedule appointments via phone and email Confirm...
- ...The Role: The Planner – Group Managed Services will be responsible for coordinating and optimizing service delivery across various teams. This role involves strategic planning, resource allocation, and ensuring that projects align with organizational goals. Develop...
- ...Customer Service Operations (CS OPS) - Function Overview: The CS Operations function is responsible for handling all customer contacts... ...empathetic support across all touchpoints. The function also manages CS Sales, driving additional GMV through assisted shopping and...
- ...Procurement Manager (Production Services) Job Purpose ~ Lead the development and drive implementation of category sourcing strategies maintaining the highest level of controls. Maximize the savings associated with spend managed locally as defined and co-lead...
- ...What you’ll do SAP Enterprise Cloud Services ( ECS ) organization is responsible for... ..., technical & application managed services to our SAP private cloud customers... ...Opportunity and provides accessibility accommodations to applicants with physical and/or mental...
- ...strategic workshops. Contribute to bid proposals and project management activities. Promote and implement digital tools and systems... ...éalis We're AtkinsRéalis , a world-class engineering services and nuclear organization. We connect people, data and technology...
AtkinsRéalis
Cairo18 days ago - ...leveraging relationships and strategies that align with Risk Solution Services goals, automation, and retention objectives Regularly... ...revenue Evangelizes the value of Risk Solution Services and Managed Services by participating in pre-sale and proof of concept engagements...
- ...their CX. Key Responsibilities 1. HR Operations & Compliance * Oversee end-to-end People Shared Services processes, ensuring full compliance with Egyptian labor laws. * Manage employee files, hiring documentation, contracts, renewals, status changes, and offboarding...
- ...ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and... .... Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes...
- ...Leverage your abilities and join the dynamic team of a leading digital services company in Cairo, Egypt. Job Context: Working as an Operations Manager entails overseeing daily branch operations and leading high-performing teams to ensure efficient and high-quality...
- ...cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Senior Stock Management Services Specialist at Azadea's Business Services is responsible for overseeing the provision of comprehensive professional stock...
- ...memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of... ...extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands...
- ...transform their CX. Job Summary This role is responsible for managing and supporting the end-to-end onboarding process for new hires,... ...sizes and industries to transform their CX. People Shared Services Manager Location: Egypt Department: Human Resources...
- ...memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of... ...extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands...
- ...to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager __ Your Role: Own the Challenge: • Perform installation, commissioning, troubleshooting, preventive maintenance, and repair...
ABB
Cairo5 days ago - ...Position: Automotive Service Advisor Company Overview: We offer a wide range of vehicles and services to our customers, including... ...be responsible for providing exceptional customer service and managing the service department's daily operations. You will work...
- ...Overview : We are seeking a dedicated and professional Customer Service Specialist to join our team. The ideal candidate will be... ...priority, professionalism, and personalized service. • Receive and manage customer complaints and inquiries across all communication...
- ...Our client is looking for hiring an IT Service Officer / Senior Officer will manage, optimize, and support ITSM platforms to enhance IT service delivery and reporting. Key Responsibilities Configure and optimize ITSM workflows Support incident, problem, change...
- - مطلوب أفراد للعمل في مجال خدمة العملاء بنظام عمل عن بعد من المنزل. - العمل من المنزل مع تدريب مبدئي قبل بدء العمل. - نظام دخل يعتمد على عدد ساعات العمل والأداء. - المتطلبات: توفر إنترنت مستقر والالتزام بالمواعيد. شروط الوظيفه - مؤهل عالى Create your
- ...A Marketing Manager is responsible for the overall advertising and public relations of... ...the lodging sector from luxurious full-service hotels and resorts to extended-stay suites... ...and leisure travelers the finest in accommodations, service, amenities and value. Hilton is...
- ..., Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience...
- Summary #LI-Hybrid Location: Cairo, Egypt To manage payroll operations for META countries, coordinating with external... ...continuous improvement initiatives. Handle standard service requests, answer questions, and resolve issues, collaborating with...
- ...Job Profile The Portfolio Service Management is responsible for managing portfolio management support activities within the allocated portfolio as required by the Transformation/PMO/Management Services function Managing IT planning including Headwinds,Run the Bank...
- ...forwarders, and shipping agents to secure competitive rates and services. Track and trace shipments, providing real-time updates to... ...prepared. Documentation & Compliance: Prepare, review, and manage all necessary logistics documentation, including bills of...
- ...matters, respecting the hotel standards and procedures. To manage any guest complaint in a professional manner, by resolving it and... ...that they enjoy their stay being offered the finest personal service. To personally greet and escort the guests rather than pointing...
- ...rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales... ...refer to appropriate individual. Assist management in training, scheduling, counseling, and...
- ...The opportunity EY is looking for a Manager to join our leading Valuation and... ...look for opportunities to sell additional services to our clients. Skills and attributes... ...any disability-related adjustments or accommodations you may need. EY | Building a...
- ...Relevance for the Organization: The Senior Specialist eCom & Consumer Service EMC, based in Egypt covering all EMC countries, is responsible... ...and markets, executing in a fast-paced, agile environment. Manage relationships with third-party vendors (contact center...
- ...appropriate departments or personnel when necessary. Adhere to the company’s customer service policies and procedures. Strive to achieve performance metrics set by management, such as call duration and customer satisfaction rate. Requirements ~ ا...
