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- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...work, growth opportunities, and the chance to make a real impact in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and stakeholders. Set performance standards, monitor KPIs, and...
- ...Job Description Account Management: Manage and grow online key customer accounts (B2C or B2B). Monitor product performance and... ...report KPIs like sales, returns, customer ratings. Customer Service Management: Solve order issues, delivery problems, returns,...
- ...Description Provide 1st level of technical support & Incident management as Ticket creation, update, escalate and close incidents.... ...Proactive and reactive monitoring of the infrastructure devices / services and alert on performance trends that may adversely affect the...
- ...experience, preferably in a customer support in the telecommunication industry. ~ ITIL foundations certification ~ Customer Service and Project Management Experience ~ Possess virtual team management experience ~ Good technical knowledge of Network, IT Services,...
- ...Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers... ...achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according...
- ...Job Description Objectives -Manage daily workflow within the customer service department -Create and track customer service goals -Supervise a team of customer service representatives -Hire and onboard new customer service employees -Assist in developing an...
- ...about technology and committed to fostering an environment where talent can thrive and grow.W e a re looking for a Technical Service Manager who will be a liaison between customer and technical team. The ideal candidate for this role should be results driven, customer...
- ...Job Description Proven work experience as a CS account manager or Key account manager Solid sales experience in BTL Agency Hands on experience with Account management systems Understanding of sales performance metrics serve as a primary day to day liaison...
- ...Job Description Service/ Workshop Manager will be responsible for leading and overseeing the aftersales service department, ensuring efficient maintenance, repair, and support operations for power generators, material handling equipment (e.g., forklifts), and commercial...
- ...People Strategy and Global Health & Safety Management Standard. Regulatory Compliance &... ...application software and related services for database, analytics, intelligent technologies... ...Opportunity and provide accessibility accommodations to applicants with physical and/or...
- votre rôle The purpose of Service Readiness Manager role is to lead the customer Journey from Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing...
- ...organizational goals and industry best practices. Lead, mentor, and manage a team of cloud engineers and support staff, fostering a high-... ...Oversee the day-to-day operations of cloud infrastructure and services, ensuring high availability, performance, and security....
- ...improving the end-to-end delivery model for the customer portfolio of service ~ Act as single point of contact for the progress of all the... ...Conduct Service Targets (SLAs) reporting Technical Management: Lead the operational team to proactively solve service performance...
- ...Manufacturing Services Manager (Supply Chain Manager) What this role is about? The position’s overall objective is to... ...adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection...
- ...Implementation & Training Train employees on the Knowledge-Centered Service (KCS) module in ServiceNow. Ensure adoption of KCS best... ...Define and enforce governance policies for knowledge management. Monitor knowledge article quality, structure, and adherence...
- ...Coordinate with vendors to ensure proper account setup and service activation Monitor the flow of B2B orders on the marketplace... ...Organize and process vendor data Utilize Excel and other data management tools Monitor data quality and address inconsistencies...
- ...interpersonal skills (e.g. negotiation, teamwork and conflict management) Identify individual and team skills gaps Schedule regular... ...cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course...
- ...Job Description The Medical Service Engineer is responsible for the installation, maintenance, calibration, and repair of medical... ...Coordinate with equipment manufacturers for warranty services. Manage spare parts inventory and order replacements as needed....
