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- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...work, growth opportunities, and the chance to make a real impact in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and stakeholders. Set performance standards, monitor KPIs, and...
- ...Job Description Account Management: Manage and grow online key customer accounts (B2C or B2B). Monitor product performance and... ...report KPIs like sales, returns, customer ratings. Customer Service Management: Solve order issues, delivery problems, returns,...
- ...Description Provide 1st level of technical support & Incident management as Ticket creation, update, escalate and close incidents.... ...Proactive and reactive monitoring of the infrastructure devices / services and alert on performance trends that may adversely affect the...
- ...experience, preferably in a customer support in the telecommunication industry. ~ ITIL foundations certification ~ Customer Service and Project Management Experience ~ Possess virtual team management experience ~ Good technical knowledge of Network, IT Services,...
- ...about technology and committed to fostering an environment where talent can thrive and grow.W e a re looking for a Technical Service Manager who will be a liaison between customer and technical team. The ideal candidate for this role should be results driven, customer...
- ...Job Description Proven work experience as a CS account manager or Key account manager Solid sales experience in BTL Agency Hands on experience with Account management systems Understanding of sales performance metrics serve as a primary day to day liaison...
- ...time Experience Level Experienced Professional A Snapshot of Your Day SGRE is looking for a professional Service Operations Manager (SOM) to join the services team. Covering the O&M - Long Term Service Agreement, for our Wind Farm. Our SOMs strive to...
- ...People Strategy and Global Health & Safety Management Standard. Regulatory Compliance &... ...application software and related services for database, analytics, intelligent technologies... ...Opportunity and provide accessibility accommodations to applicants with physical and/or...
- ...Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000... ...of the role: Responsible for identifying and successfully managing events-related projects such as exhibitions, grand openings, CSR...
- votre rôle The purpose of Service Readiness Manager role is to lead the customer Journey from Build to Run, to ensure smooth Transition of the Business and manage the activities related to unified Communication solutions (EIC), process knowledge transfer and sharing...
- ...organizational goals and industry best practices. Lead, mentor, and manage a team of cloud engineers and support staff, fostering a high-... ...Oversee the day-to-day operations of cloud infrastructure and services, ensuring high availability, performance, and security....
- ...improving the end-to-end delivery model for the customer portfolio of service ~ Act as single point of contact for the progress of all the... ...Conduct Service Targets (SLAs) reporting Technical Management: Lead the operational team to proactively solve service performance...
- ...Implementation & Training Train employees on the Knowledge-Centered Service (KCS) module in ServiceNow. Ensure adoption of KCS best... ...Define and enforce governance policies for knowledge management. Monitor knowledge article quality, structure, and adherence...
- ...Coordinate with vendors to ensure proper account setup and service activation Monitor the flow of B2B orders on the marketplace... ...Organize and process vendor data Utilize Excel and other data management tools Monitor data quality and address inconsistencies...
- ...Job Description The Manager of Design and Technical Services will be integral to the success of our global growth plans, driving the direction of our design strategy for existing hotels and new design initiatives for all new build, conversion, renovation and prototype...
- ...interpersonal skills (e.g. negotiation, teamwork and conflict management) Identify individual and team skills gaps Schedule regular... ...cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course...
- votre rôle Langue : Français ( obligatoire ) Nous recherchons un(e) Responsable Service Client (CSM/RSC) dynamique et bilingue (français/anglais) pour assurer la satisfaction de notre clientèle d'entreprise. En tant que point de contact privilégié des clients...
- ...ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise... ...their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of...