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- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- ...up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved... ...Business Administration- BIS. ~1-5 Year(s) of experience in the Application support position ~ Good Knowledge of case Logging Software...
- ...Provide technical training to customer laboratories and provide support to the customer during the evaluation and implementation... ...maximization of equipment capabilities, which may include: equipment, applications, systems, and IT solutions. 4- Will serve as the liaison...
- ...responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating... ...role ~ Proven technical expertise in critical business application development ~ Knowledge of the insurance industry is an advantage...
- ...Prepare new computers with the operating system and required applications for end users. Resolve hardware, software, and peripheral issues... ...ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete... ...duties as assigned Job Requirements Experience: Sr. Specialist: 3-6 years of experience in relevant experience. Specialist...
- ...Implementation Plan Updates manuals and/or operating instructions when applicable Notifies the Release Manager of unsuccessful release builds... ...Excellent written and verbal communication Flexible, team player, “get-it-done” personality. Availability to support 24/7...
- ...to Know our Team Agoda’s Customer Support Team understands that travel can be an... ...phone calls or replying to emails, our specialists actively look for ways to improve our customer... ...on public holidays, and weekends on applicable. Ability to work independently as...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application support to internal employees by providing End to End ownership of all requests received from the end-user community and also a SPOC...
- ...work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act... ...Work with a collaborative team to support global tools and applications leveraged by Pixelogic Media Work as part of the global technical...
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...Job Description Job Summary: We are looking for a highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo office, serving Samir Group – a leading company in Saudi Arabia.. The...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux. This role involves providing comprehensive technical support, conducting training, troubleshooting, maintaining databases,...
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
- ...Purpose: ~ The Senior Digital Solutions & ERP Operations Specialist plays a key role in the Digital Solutions & ERP Operations department... ...planning (ERP) systems and digital solutions. This role supports the Digital Solutions & ERP Operations Manager in executing strategic...
- ...are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate... ...software. • Familiarity with troubleshooting common web application and software issues. Additional Information...
- ...issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent...
