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- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- ...up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved... ...Business Administration- BIS. ~1-5 Year(s) of experience in the Application support position ~ Good Knowledge of case Logging Software...
- ...Job description / Role Job description Assist in the design and implementation of Linux and Windows-based systems Support the management and optimization of SQL databases, including PostgreSQL Gain exposure to containerization technologies like Docker for deployment...
- ...Provide technical training to customer laboratories and provide support to the customer during the evaluation and implementation... ...maximization of equipment capabilities, which may include: equipment, applications, systems, and IT solutions. 4- Will serve as the liaison...
- ...responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating... ...role ~ Proven technical expertise in critical business application development ~ Knowledge of the insurance industry is an advantage...
- ...Prepare new computers with the operating system and required applications for end users. Resolve hardware, software, and peripheral issues... ...ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to...
- ...guarantee successful execution while minimizing client disruption Support and Troubleshooting • Offer direct support for teams in... ...field - Experience: 2-4 years of experience in business applications technical consultant or related position - Proficiency in working...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete... ...duties as assigned Job Requirements Experience: Sr. Specialist: 3-6 years of experience in relevant experience. Specialist...
- ...Implementation Plan Updates manuals and/or operating instructions when applicable Notifies the Release Manager of unsuccessful release builds... ...Excellent written and verbal communication Flexible, team player, “get-it-done” personality. Availability to support 24/7...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application support to internal employees by providing End to End ownership of all requests received from the end-user community and also a SPOC...
- ...to Know our Team Agoda’s Customer Support Team understands that travel can be an... ...phone calls or replying to emails, our specialists actively look for ways to improve our customer... ...on public holidays, and weekends on applicable. Ability to work independently as...
- ...work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act... ...Work with a collaborative team to support global tools and applications leveraged by Pixelogic Media Work as part of the global technical...
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...Job Description Job Summary: We are looking for a highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo office, serving Samir Group – a leading company in Saudi Arabia.. The...
- ...' expectations. Job Summary/Objective As a Business Application Consultant at Alnafitha IT, this role plays a vital role in bridging... ..., CRM, HRMS), and ensure successful pre-sales, implementation support, and post-deployment success. You will contribute directly to...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux. This role involves providing comprehensive technical support, conducting training, troubleshooting, maintaining databases,...
- ...Gather customer feedback and share with our Product, Sales and Marketing teams Job Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Excellent communication and problem-solving skills Multi-...
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
