Bpo jobs

Job Title: Quality Lead Key Responsibilities Develop, implement, and manage quality assurance frameworks across customer care operations (voice and non-voice). Monitor and evaluate customer interactions to ensure compliance with service standards, policies...

, Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo, Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services... 

 ...Location : New Cairo Office Compensation : Base Salary + Commission Employment Type : On-site, Full-time We’re Hiring | BPO Sales Manager. SMG is expanding, and we are looking for a highly driven BPO Sales Manager to lead and scale our sales operations... 

 ...is hiring a Talent Acquisition Specialist on behalf of one of Future Group companies. It is a global Business Process Outsourcing (BPO) provider specializing in multilingual customer experience, interpretation, and translation services. The company supports businesses... 

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner. Address customer inquiries related to accounts, transactions, payment plans, and technical concerns. Resolve complaints...

We are looking for a results-driven Manager – Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction, maximizing account value, and aligning cross-functional teams to deliver outstanding...

Jadeer is hiring on behalf of one of our clients based in New Cairo . Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers...

Jadeer is hiring a Customer Care Team Leader (Voice – Non Voice) on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic ...

 ...CX.Job Summary As a Maintenance Engineer at Foundever, you will play a vital role in ensuring the seamless operation of our expanding BPO contact center facilities. Your expertise will be crucial in maintaining and optimizing electromechanical systems, along with... 

 ...as it involves preparing HR dashboards, validating large datasets, and ensuring data accuracy across systems. Prior experience in the BPO industry is a plus. Primary Job Responsibilities Key Responsibilities: Support the administration, maintenance, and overall... 

 ...Specialist -  Non Agents hiring , you will play a crucial role in sourcing, attracting, and hiring top English-speaking talent for our BPO company. Your primary focus will be on identifying qualified candidates through various channels, evaluating their skills and... 

 ...Are you detail-oriented, professional, and passionate about supporting recruitment excellence in the BPO industry? Our global business process outsourcing company is seeking a diligent and reliable Screener to ensure the highest standards in our recruitment pipeline.... 

 ...ROLE SUMMARY The Training Facilitator is responsible for delivering effective and engaging training sessions for in-house and BPO new hires, as well as refresher and upskilling programs for existing team members. This role focuses on facilitation, coaching during... 

 ...with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry. Job Summary We are seeking a detail-oriented and analytical Reporting Specialist to join our team. The ideal candidate... 

 ...multiple call center programs. This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced BPO environment.Key Responsibilities1. Scheduling & Planning * Create and maintain agent schedules aligned with forecasted call volumes,... 

 ...Business, Human Resources, or a related area. • Advanced level of English (at least C1), both verbal and written. • Experience in a BPO environment for at least 1 year. • Experience as HR Business Partner/ HR Generalist for at least 3 years . • Good understanding... 

 ...communication skills. ~ Ability to manage multiple clients and deadlines in a fast-paced environment. ~ Experience in a consulting firm or BPO/shared service environment. ~ Familiarity with multi-country payroll processing and tax implications. ~ Experience implementing... 

 ...training evaluations and agent performance trends Requirements 3+ years in QA or training roles, preferably within collections, BPO, or contact center environments Hands-on experience setting up QA processes and training structures from the ground up Strong command... 

 ...Experience: At least 3 years of experience in training or development roles is required. Prior experience in other roles within the BPO industry. Proven management experience. US experince / time zone flexability is a must Skills Required: Should possess an... 

 ...and suppliers. Proficient in procurement software and Microsoft Office Suite. Ability to work independently and collaboratively in a fast-paced environment. Strong attention to detail and organizational skills Fluency in English BPO experience is a plus... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being... 

 ...properly designed, documented, and aligned with Group policies and directives . Provides support and to all Business Process Owners (BPO) to maintain efficient and secure processes . Participate in regular local audit visits to define risks/gaps in different... 

 ...English or professional communication . Experience preparing learners for customer-facing or service roles. Previous exposure to BPO, call center, or corporate training environments (PLUS). Teaching certifications such as TESOL / TEFL / CELTA (strong advantage... 

 ...your contribution. Opportunities for professional development, internal mobility and career progression within our international BPO group. A collaborative, diverse and inclusive work environment where your coordination skills will directly impact hiring success.... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being... 

 ...within the Learning & Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent... 

 ...multiple call center programs. This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced BPO environment. Key Responsibilities 1. Scheduling & Planning Create and maintain agent schedules aligned with forecasted call... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being...