Bpo jobs

Position: Operations Manager Company Overview: RayaCX is a leading BPO (Business Process Outsourcing) company based in Cairo, Egypt. We provide a wide range of customer experience and support services to clients across various industries, including technology, telecommunications... 

 ...Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge? RayaCX, a leading BPO company in Alexandria, Egypt, is seeking a Banking Operations Supervisor to join our dynamic team. As a Banking Operations Supervisor... 

Jadeer is hiring a Quality Lead on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands...

 ...Quality Supervisor, you will be responsible for ensuring the quality and accuracy of all customer interactions and processes within our BPO (Business Process Outsourcing) department. Key Responsibilities: - Develop and implement quality assurance processes and procedures... 

 ...Process Improvement, or related fields ~ Proven success in building or transforming operational governance frameworks ~ Experience in BPO, shared services, customer operations, or fast-paced operational environments is highly preferred Education ~ Bachelor's... 

Position: Banking Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria, Egypt. We provide a range of services to help businesses deliver exceptional customer experiences, including call center operations, technical...

Job Overview We are seeking an experienced and results-driven Assistant Call Center Manager to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance. ...

Summary: In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating...

 ...Location : New Cairo Office Compensation : Base Salary + Commission Employment Type : On-site, Full-time We’re Hiring | BPO Sales Manager. SMG is expanding, and we are looking for a highly driven BPO Sales Manager to lead and scale our sales operations... 

 ...Are you an experienced Talent Acquisition Specialist with a passion for the BPO sector and ready to drive recruitment excellence across your assigned region? Join our global leader dedicated to delivering business process outsourcing solutions for clients worldwide.... 

Jadeer is hiring a Customer Care Advisor   on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce...

Jadeer is hiring a Customer Care Team Leader (Voice – Non Voice) on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic ...

 ...skills and ability to manage a high-volume pipeline Nice to Have Experience in home services, solar, insurance, or outsourcing/BPO industries Familiarity with CRM tools (HubSpot, Salesforce, or similar) Experience using LinkedIn for prospecting Knowledge... 

 ...multiple call center programs. This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced BPO environment.Key Responsibilities1. Scheduling & Planning * Create and maintain agent schedules aligned with forecasted call volumes,... 

 ...years in a Learning & Development role, with at least 1–2 years in a supervisory or management capacity within the customer service or BPO industry. Managerial Skills & Knowledge ~ Analytical Thinking & Pressure: Ability to analyze departmental performance metrics... 

 ...Experience: At least 3 years of experience in training or development roles is required. Prior experience in other roles within the BPO industry. Proven management experience. Skills Required: Should possess an in-depth understanding of the BPO industry and... 

 ...as it involves preparing HR dashboards, validating large datasets, and ensuring data accuracy across systems. Prior experience in the BPO industry is a plus. Primary Job Responsibilities Key Responsibilities: Support the administration, maintenance, and overall... 

 ...Business, Human Resources, or a related area. • Advanced level of English (at least C1), both verbal and written. • Experience in a BPO environment for at least 1 year. • Experience as HR Business Partner/ HR Generalist for at least 3 years . • Good understanding... 

 ...Job Summary As a Maintenance Engineer at Foundever, you will play a vital role in ensuring the seamless operation of our expanding BPO contact center facilities. Your expertise will be crucial in maintaining and optimizing electromechanical systems, along with... 

 ...within the Learning & Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent... 

 ...) • Networked printer support (Beneficial) • Cisco and Avaya support experience (Advantageous) • Knowledge of the call center and BPO business is advantageous   Education and Language Proficiency: • College degree or bachelor's degree finalist • MS qualifications... 

 ...related to credit exposure, bad debt, and cash misapplication, ensuring proactive management and escalation. Support shared services / BPO operations, driving service delivery excellence and continuous capability building across global teams. What are we looking for?... 

 ...multiple call center programs. This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced BPO environment. Key Responsibilities 1. Scheduling & Planning Create and maintain agent schedules aligned with forecasted call... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being... 

 ...Specialist -  Non Agents hiring , you will play a crucial role in sourcing, attracting, and hiring top English-speaking talent for our BPO company. Your primary focus will be on identifying qualified candidates through various channels, evaluating their skills and... 

 ...fulfilling and exciting position! Work Setup: Fully remote – operate from anywhere! Sector: Niche recruitment focused on the EU BPO industry. Who We Are:We’re transforming modern workplaces and embracing diversity! With more than ten years of expertise, we... 

 ...and suppliers. Proficient in procurement software and Microsoft Office Suite. Ability to work independently and collaboratively in a fast-paced environment. Strong attention to detail and organizational skills Fluency in English BPO experience is a plus... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being... 

 ...Summary Job Summary: The L&D Specialist will support the continuous development of customer service teams within a fast-paced BPO environment. This role focuses on improving operational performance through targeted learning interventions, aligning training programs... 

 ...and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being...