Search Results: 41 vacancies
Job Title:
Quality Manager Shared Projects (Retail and sales Quality BPO experience is needed).
Job Description
Essential Functions/Core Responsibilities
Supervise work group, including work assignment and attendance monitoring; providing input into selecting, training...
Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO)
Job Title:
Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO)
Job Description
Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility...
...communication challenges or cultural differences.
Stay updated on industry trends, best practices, and cultural nuances relevant to the BPO industry and the German-speaking market.
Assist in onboarding new employees, providing cultural orientation and language support...
...offered for candidates living and eligible to work in Egypt.
Salary: Kindly Share with us your salary expectations.
Client: BPO Company.
The Role
Culture Trainer – German, Italian or Spanish Speaker
Office Based – Cairo Or Alexandria, Egypt
*** This...
...minimum of 12-15 years of experience in Human Resources, including 3-5 years in a senior managerial capacity, preferably in a fast-paced BPO environment. Demonstrated ability to lead and collaborate within a team environment. Proficient in project and change management...
...sales process
7. Research and maintain lead generation database
Job Qualifications:
1. 3-5 years of experience in sales
2. BPO & Recruitment Agencies background is a must
3. Advanced English language written & spoken
4. Advanced communication & negotiation...
...| Intouch CX Q224 About the job CS Trainer | Intouch CX Q224
NOK Human Capital is hiring " CS Trainer" for IntouchCX, a global BPO leader in customer support industry.
About The Job :
As Training Facilitator, You Will…
• Provide training to new and existing...
...globally, join our global team in our new journey now!We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry.Job Summary:As a Call Center Manager, you will be responsible for overseeing and managing the operations of a call center or...
...of labor legislation.
- Strong math skills with an ability to spot numerical errors.
- HR Diploma or certificate is an asset
- BPO industry is preferred.
If you match the above criteria, send your CV to ****@*****.*** mentioning the title in the subject line...
...globally, join our global team in our new journey now!We are hiring Talent Acquisition Manager for one of Future Group subsidiaries in BPO industry.Job Summary:As a TA Head you will be responsible for identifying, attracting, and hiring top talents for our organization....
...project goals.
Identify and resolve issues and conflicts within the project team
Job Requirements
Previous experience with BPO Or Information Technology field is a must.
experience with Governmental Projects is preferred
Customer Experience
Problem...
...NOK Human Capital is hiring "Customer Service Agents - Outbound Voice/ Email" for IntouchCX, a global BPO leader in customer support industry.
Job Objective/Responsiblities:
The Conservice Customer Service Representative (CSR) will be responsible for calling individuals...
...NOK Human Capital is hiring " CS Quality Assurance Analyst" for IntouchCX, a global BPO leader in customer support industry.
About The Job
We’re changing the way people think about customer service, and we need your help!
We’re looking for a " CS Quality...
...Speaker | Intouch CX Q224
NOK Human Capital is hiring "Customer Service Agents - Web Chat & Email (Italian)" for IntouchCX, a global BPO leader in customer support industry.
Job Description:
1) Respond to customer-submitted inquiries in a timely manner vie Emails &...
...engaging and that processes are followed and accurateKey Requirements:1-2 years of experience in recruitment (preferably in a call center, BPO, or agency).English C1 level upwards.Good knowledge of the ATS, CRM, job platforms, and LinkedIn.Available to work in the European...
...job CS Training & QA Manager | Intouch CX Q224
NOK Human Capital is hiring " CS Training & QA Manager " for IntouchCX, a global BPO leader in customer support industry.
About The Job
We are seeking a Training and Quality Manager to deliver extraordinary results...
...job CS Team Lead - French Speaker | Intouch CX - Q224
NOK Human Capital is hiring "French CS Team Lead" for IntouchCX, a global BPO leader in customer support industry.
Job Responsibilities:
Manage and supervise production staff in compliance with company standards...
...NOK Human Capital is hiring " Call Center Team Lead (English Speaker) " for IntouchCX, a global BPO leader in customer support industry.
About The Job
Were looking for a Call Center Team Lead (English Speaker) to provide front-line direction to our Customer Service...
• تجري تقييم الاحتياجات التدريبية والتطويرية السنوية
• يفضل الخبرة في مجال السفر/الطيران
• العمل مع العميل بشكل وثيق لإطلاق أي برنامج تدريبي جديد دون أي عمل تجاري
خلل
• المشاركة في مكالمات البوابة الانتقالية لضمان الاستعداد من وجهة نظر نقل المعرفة
• ضمان الال...
• Conducts annual training and development needs assessment
• Experience in Travel/Airline domain is preferred
• Work with client closely to launch any new training program without any business
disruption
• Participate in the transition tollgate calls to ensure...