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- A Call Center Executive (or Agent/Representative) handles customer interactions, primarily via phone, email, or chat, to address inquiries, resolve issues, and provide support. They are responsible for maintaining customer satisfaction, processing information, and meeting...
- Answers and responds to incoming calls, triage and distributes calls as needed. Receives payment and records receipts for services. Posts... .... REQUIREMENTS Experience: 5 years minimum . Languages: English required, Arabic required. UAE driving license: UAE driving license...
- ...service and helping motivate their team to do the same using key metrics. REQUIREMENTS Experience: 3 - 5 years . Education: Bachelor Degree required . Languages: good English required PROVISIONS Employment visa provided . Medical insurance provided Salary: Negotiable
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field... ...Experience in customer service is essential Proficient in English; Good knowledge of additional languages will be a definite plus...
- We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The... .... Experience in UAE: experience in UAE required . Languages: English required. Gender: male preferred PROVISIONS Employment visa...
- As a Call Center Executive, you will be the first point of contact for our customers, providing them with exceptional service and support... ...REQUIREMENTS Experience: at least 1 year . Languages: good English required, Arabic is an advantage. Nationality: pakistani...
- Handle inbound and outbound calls in a professional manner. Address customer inquiries and resolve issues promptly. Maintain accurate... ...transactions. REQUIREMENTS Experience: 1 - 3 years . Languages: good English required, Arabic is an advantage PROVISIONS Employment visa...
- Overall, the Call Center Manager job description is a blend of analytics, team management, and human resource duties. They develop objectives for a call centers day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to ensure...
- customer service professionals who serve as a companys front line in making phone sales and addressing customer concerns. Working in this position requires some tech-savviness in order to talk on the phone while using a computer to find information or enter data. REQUIREMENTS...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is well...
- ...provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff... ...more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required....
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers REQUIREMENTS High School Diploma or equivalent...
- A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members. REQUIREMENTS High school diploma or equivalent...
- ...for a well-spoken female Telecaller. - Good communication in English is a must - Prior experience in the same field will be an... ...relevant computer applications • 2-4 years of experience in a call center environment • Knowledge of customer service practices and principles...
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload. REQUIREMENTS...
- Call Center Managers are responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure... ...Experience: 3 years minimum . Education: Bachelor Degree required . Languages: English required. Gender: female preferred Salary: Negotiable
- We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent...
- Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role. Some of the required daily tasks and responsibilities expected of Call Center Managers include: Hire, onboard and train call center personnel. Coach call...
- ...service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating...
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers. REQUIREMENTS Education: Bachelor Degree...
