Call center jobs in Nasr City, Cairo

 ...Job Description Handle all incoming/outgoing calls of the call center. Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .) Communicate with other departments all relevant customer inquiries... 

 ...Minimum 10 years of overall experience in Human Resources. Minimum 3 years of proven experience in the same pposition in call centers (HR Manager). Strong knowledge of Egyptian labor law, payroll systems, and social/medical insurance procedures. Excellent... 

 ...Job Description Answer inbound calls and respond to customer inquiries in a timely and professional manner. Make outbound calls...  ...diploma in any discipline. ~0–2 years of experience in a call center, customer service, or related role (fresh graduates are welcome... 

 ...Job Description ~ A call center agent, or CSR, will act as a liaison. ~ Provide product/services information and resolve any emerging problems that our customer. accounts might face with accuracy and efficiency. ~ Manage large amounts of incoming calls. ~ Generate... 

 ...Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call... 

 ...Job Description Manage and supervise the outbound call center team during evening shifts. Ensure the team meets daily and monthly appointment-setting targets. Monitor calls and provide coaching to agents for quality assurance and performance improvement. Analyze... 

 ...coaching sessions and 1:1s in an organized manner. 7-Monitor chats/calls/tickets either live and saved and provide feedback. 8-Support...  ...Job Requirements Minimum 5 years experience in a call center environment. Minimum 3 years of experience as a leader (managing... 

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened...

 ...preferred). ~ Excellent communication skills. ~ very good in the English language with good speaking and writing skills. ~ Prefer female only. Preferred Skills: Familiarity with Apple products. Prior experience in service centers or a similar job.... 

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio...

 ...experience in a research field is a plus. · Sound understanding of research methodologies. · Telesales – Customer Services – Call Center Experience is a plus. · Strong problem-solving skills. · Attention to detail and exceptional written, verbal, and telephonic... 

 ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational Shifts) About the Opportunity: An exciting opportunity to join one of the most reputable government banks in Egypt. If you... 

 ...Job Description We are looking for motivated and customer-oriented Call Center Agents to join our team for a local Arabic-speaking account. Your main responsibility will be to handle inbound and/or outbound calls, assist customers with their inquiries, and provide... 

 ...feedbacks received from different channels according to the contact center procedure Comply to the floor management instructions towards...  ..., ININ , OMS, COMS, etc,.) Promote the department CES during calls which leads to service improvement Understand & effectively... 

 ...various selection processes (video interviewing, phone interviewing, reference check etc) Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc) Familiarity with HR databases, Applicant Tracking Systems (... 

 ...Knowledge in Windows server services “”AD, DNS, DHCP, GPO…etc.” * Proven knowledge in dealing with Office 365, Kaspersky Security Center, Sophos and fortigate Firewall, VMware ESXI. * CCNA and MCSA are preferred (courses or self-study at least). * Excellent communication... 

 ...~Strong organizational skills with the ability to maintain a clean and accessible asset library.  ~A keen eye for detail, ensuring clarity and consistency across all outputs.  ~Familiarity with content optimization practices and user-centered design principles... 

 ...data required for internal or external audits. Respond to auditor inquiries and support audit requirements. 10. Project Cost Centers: ~ Allocate expenses and revenues to the appropriate cost centers within the accounting system. 11. Coordination with Head Office... 

 ...the asset's book. Processing Payments in a timely manner as payment terms and agreements Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. Preparing financial analyses. Maintain correct, accurate, and up-to-... 

 ...Preferably has prior knowledge of Saudi government platforms such as: (Absher - Qiwa - Muqeem - Riyadh Chamber - Saudi Business Center - Saudi Ministry of Investment - Efaa - Mudad - Ajeer) • Excellent communication skills and ability to work under pressure • English...