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- ...Job Description We’re looking for elite-level callers — professionals with edge, empathy, and drive — to join our Egypt call center team in Nasr City. As a Call Center Representative at CataLeads Systems , you’ll be on the frontlines of our fulfillment team, responsible...
- ...Job Description ~ A call center agent, or CSR, will act as a liaison. ~ Provide product/services information and resolve any emerging problems that our customer. accounts might face with accuracy and efficiency. ~ Manage large amounts of incoming calls. ~ Generate...
- ...Job Description Handle all incoming/outgoing calls of the call center. Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .) Communicate with other departments all relevant customer inquiries...
- ...Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call...
- ...Minimum 10 years of overall experience in Human Resources. Minimum 3 years of proven experience in the same pposition in call centers (HR Manager). Strong knowledge of Egyptian labor law, payroll systems, and social/medical insurance procedures. Excellent...
- ...Job Description Manage and supervise the outbound call center team during evening shifts. Ensure the team meets daily and monthly appointment-setting targets. Monitor calls and provide coaching to agents for quality assurance and performance improvement. Analyze...
- INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened...
- ...preferred). ~ Excellent communication skills. ~ very good in the English language with good speaking and writing skills. ~ Prefer female only. Preferred Skills: Familiarity with Apple products. Prior experience in service centers or a similar job....
- INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio...
- ...experience in a research field is a plus. · Sound understanding of research methodologies. · Telesales – Customer Services – Call Center Experience is a plus. · Strong problem-solving skills. · Attention to detail and exceptional written, verbal, and telephonic...
- ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational Shifts) About the Opportunity: An exciting opportunity to join one of the most reputable government banks in Egypt. If you...
- ...Job Description We are looking for motivated and customer-oriented Call Center Agents to join our team for a local Arabic-speaking account. Your main responsibility will be to handle inbound and/or outbound calls, assist customers with their inquiries, and provide...
- ...various selection processes (video interviewing, phone interviewing, reference check etc) Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc) Familiarity with HR databases, Applicant Tracking Systems (...
- ...Knowledge in Windows server services “”AD, DNS, DHCP, GPO…etc.” * Proven knowledge in dealing with Office 365, Kaspersky Security Center, Sophos and fortigate Firewall, VMware ESXI. * CCNA and MCSA are preferred (courses or self-study at least). * Excellent communication...
- ...~Strong organizational skills with the ability to maintain a clean and accessible asset library. ~A keen eye for detail, ensuring clarity and consistency across all outputs. ~Familiarity with content optimization practices and user-centered design principles...
- ...data required for internal or external audits. Respond to auditor inquiries and support audit requirements. 10. Project Cost Centers: ~ Allocate expenses and revenues to the appropriate cost centers within the accounting system. 11. Coordination with Head Office...
- ...the asset's book. Processing Payments in a timely manner as payment terms and agreements Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. Preparing financial analyses. Maintain correct, accurate, and up-to-...
- ...exhibitions, trade shows, and conferences Previous experience in a marketing agency is required Solid knowledge of the Home Center Appliances industry is essential Flexibility to relocate as per business needs This is a manager-level position (not a director...
- ....S.-Based Trucking Company Delotrans Inc., a growing U.S.-based logistics company, is officially launching its Cairo Operations Center to support its American trucking and transportation business. We are seeking smart, motivated, and detail-oriented professionals to...
- ...charts and staffing plans based on workload and profitability, not personal influence. Eliminate redundant roles and informal power centers. Performance Management Develop and implement KPI-driven performance management systems. Create an accountability...
- ...Preferably has prior knowledge of Saudi government platforms such as: (Absher - Qiwa - Muqeem - Riyadh Chamber - Saudi Business Center - Saudi Ministry of Investment - Efaa - Mudad - Ajeer) • Excellent communication skills and ability to work under pressure • English...
- ...Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes Manage the department’s telephone center and address queries accordingly Prepare reports and presentations for internal communications Provide orientations for new employees...
- ...clearly). Previous experience with children (nursery, daycare, nannying, etc.) is a plus . Kind, patient, and child-centered personality. Willingness to assist with hygiene and physical care routines. Ability to follow instructions and cooperate...
- ...Job Description Act as the point of contact between the manager and internal/external clients Screen and direct phone calls and distribute correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make travel...
- ...requirements. Ensures any write off of bad debts are adequately approved and all valid documentation attached. Directing phone calls to customers to smooth collection process and resolve any issue caused a delay of payment. Preparing financial statements (Trial...
- ...Job Description Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person. Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone...
- ...is to be proficient in Microsoft Office programs especially (WORD AND EXCEL) and very fast at using them Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos...
- ...Job Description Identify and approach potential customers through cold calling, networking, or referrals. Present, promote, and sell products/services using solid knowledge of company offerings. Understand customer needs and offer suitable solutions. Achieve...
- ...Job Description Answer phone calls and redirect them when necessary Manage the daily/weekly/monthly agenda and arrange new meetings and appointments File and update contact information of employees, customers, suppliers and external partners Support and facilitate...
- ...soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)...