Provide customers with ongoing technical support.
Demonstrate and explain the operation and use of products.
Providing technical support by phone.
Resolving conflicts and negotiating with others.
1 to 3 years
Control all working groups concerning Card Production Operations.
Supervising the performance of card center staff.
Ensure implementation in accordance to the work level standards.
Preparing daily, weekly & monthly statistics for all...
...with the last errors once the error appear through mail.
Open calls with our ATMs Vendors (NCR and RAYA) with the errors that need... ...stations and Depots through whats up application.
Support the call center team by receiving the daily retracted cards report and send the...
...Quality Analyst is to perform quality assurance audits on phone calls and case logs.
The QA will review and grade customer contact... ...Quality
~ Spanish and English language required.
~0-1 Year of experience in the call center field .
Fawry Banking & Payment Technology Services
Smart Village, 6th of October
...Handling Fawry's complains received from users directly (via portal “Help & Support”).
Handling Fawry's complains received from call center & live chat agents (via internal tickets).
Follow Fawry's complains SLA and be committed to it.
Report & follow technical...
...ETL and data ingestion protocols).
~ Experience with data warehouse, data lake, and enterprise big data platforms in multi-data-center contexts required.
~ Good knowledge of metadata management, data modeling, and related tools (Erwin or ER Studio or others) required...
...Working at Technology Innovation and Entrepreneurship Center
Act as a focal point from a business perspective to a number of TIEC offered services to support and facilitate entrepreneurship.
Prepare websites and portals' entrepreneurship support contents.
...From 3-5 relevant Experience
Solid knowledge of infrastructure technologies like (Windows, Active Directory, Exchange, SQL, System Center, etc.)
MCITP/ MCSE Certificate is Must
ITIL Foundation is Must
Virtualization (VMware ,Hyper-v ) Certificates is preferred...
...(if any) are identified and escalated.
Agreed volume of work is handled contributing to the achievement of the unit/department/center performance target.
Identify and escalate potential show stoppers
Contribute to the creation of a supportive work environment...
...Meet & Greet CEO's VIP guests
Answering and forwarding phone calls
Sorting and distributing post
Handle expenses, office supplies on monthly basis
0 to 2 years
Bachelor's Degree at least
Job Roles: Administration...
...applications and tests to candidates, and arrange their appointments.
Assist in preparation of meetings, conferences and conference calls.
2 to 5 years
Not Specified at least
Job Roles: Administration
...and trouble shooting skills.
~ Experience using telecom fraud detection systems.
~ Familiar with telecom data types eg: CRM data, call records, customer data.
~ Proven experience working with sensitive data.
~ Ability to self-prioritize work while managing...
~ Hero calling who could make an aggressive change and GROWTH .
If you are? so you are invited to be "Co-founder as a Business Development Manager" for a very promising startup already raised an initial fund and currently incubated in a famous incubator.
Smart Village, 6th of October
...Support and develop software engineers by providing advice, coaching and educational opportunities
Integrating/Implementing API calls for multiple environments.
Work collaboratively with others to achieve goals
Passionate about great technologies, especially open...
a month ago
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