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- ...We're looking for an experienced Call Center / Tele-Sales Supervisor to join our team. Location: Nasr City Job Responsibilities: * Manage and supervise the Customer Service / Tele-Sales team. * Monitor daily performance and ensure high-quality customer...
- ...We are looking for a Call center Agent- Real Estate (Remote) to join our team. This role focuses primarily on managing property listings, building strong and sustainable relationships with property owners, and expanding our company property portfolio. The ideal candidate...
- Key Responsibilities: Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service. Analyze performance metrics to identify areas for...
- ...We are seeking an experienced and results-driven Assistant Call Center Manager to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance. In this role,...
- ...Job Overview We are seeking an experienced and results-driven Call Center Service Delivery Manager to join our dynamic operations team. In this role, you will be responsible for managing end-to-end service delivery for a large-scale client account of 150+ employees...
- ...build a more sustainable, more inclusive world. Long Description The Corporate Professional Services (CPS) – EU Regional Buying Centre Buyer is responsible for executing CPS sourcing activities and delivering the associated Savings Plan within the Regional Buying...
Procurement Buying Centre Buyer - CPS (Professional Services, Training, Employee Benefits / MarCom /
Job Description - Grade Specific The Corporate Professional Services (CPS) – MEA Buyer is responsible for executing CPS sourcing activities and delivering the associated Savings Plan within the Middle East & Africa region, in line with the Global CPS Sourcing Strategy...- ...department fit and ensure switchboard makes appropriate wake up calls. 2.10 Handles guest complaints and other related problems and reports... ...Manager’s log book. 2.11 Assists reception, business centre, cashier, concierge and bell captain during they are busy. 2.1...
- ...where applicable. To manage the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed... ...for a University Degree level or equivalent Previous Call Centre management experience is a must. Knowledge in Microsoft Office...
- ...UK, Offices in UAE (Dubai and Abu Dhabi), KSA and a Development Centre of Excellence in Cairo, Egypt. As a Microsoft global premium partner... ...~ Conduct product demonstrations and presentations via video calls and in-person meetings. ~ Understand customer business...
- ...connectivity infrastructure at Sukari. The role supports the data centre, core and access switching, wired and wireless networks, multi-... ...: Site-based roster aligned to IT / DT operations, with on-call and after-hours support required The Key Responsibilities...
- ...improve the overall performance of the contact center. Monitor calls, chats, and emails to assess adherence to quality standards and... ...multiple tasks simultaneously. ~ Knowledge of Contact Centre/Operational environment Ability to resolve problems and present...
- ...Objective : The Logistics Associate maintains metrics related to centre shipping performance, carrier performance, shipping efficiencies... ...performance statistics. Coordinate logistics meetings/calls as needed, record action items, timelines, and follow up...
- ...through SAP Plant Maintenance. The position also drives reliability-centred and condition-based maintenance practices to protect production... ...Time Schedule: Site roster aligned to plant operations with call-out support during breakdowns, plant trips, and shutdowns The...
- ...entertainment ✨ A craft role with AI agents, skills and automation at the centre of how the work gets made — not bolted onto it High-end, fast... ...might have started AI-first and reach for them where the job calls for it. Either path works here Demonstrable, hands-on use of...
- ...and authority role with AI agents, skills and automation at the centre of the craft — not bolted onto it Working with globally recognisable... ...into public authority: interview internal experts, mine calls and transcripts with AI, and take drafts from agent output to published...
- ...them — while also handling customer service and telecommunications support. This is a fully remote role for a professional with call centre and telecom experience. Job Category Job Requirements Experience Any Career Level Any Job Type Freelance...
- ...all written communication including email responses and a target call abandon rate of 2% Implement AI tools to adhere to the... ...customer facing role is a must. Previous experience in Call Centre environment would be beneficial. Experience working in pressurized...
- ...by developing relationships with intermediaries, professional advisors, family offices, private banks, wealth managers, and other centres of influence, while also identifying direct client opportunities. Success requires a commercial mindset, entrepreneurial drive,...
- ...clients in the European market using various channels such as cold calling, social media, and networking. Build and maintain strong,... ...collaboratively within an international team. Previous call centre or inside sales experience is a plus. Outgoing personality...
- ...is an exponentially growing Technology firm with head office in the UK, Offices in UAE (Dubai and Abu Dhabi), KSA and a Development Centre in Cairo, Egypt. As a Microsoft global premium partner, we deliver world-class Microsoft Dynamics365, Power Platform and Azure...
- ...status meeting and issue the written status report and action log. Maintain and actively manage the client stakeholder map — control centre engineers, IT, procurement, and the executive sponsor. Escalate early and in writing. No issue should reach the company first...
- ...Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure...
- ...compliance for each role · Use relevant selection tools to assess candidates (including competency based interviews, assessment centres, psychometric evaluations and all other applicable tests) · Develop, proactively, a pool of qualified candidates for critical roles...
- ...exponentially growing award-winning Technology firm with head office in the UK, Offices in UAE (Dubai and Abu Dhabi), KSA and a Development Centre of Excellence in Cairo, Egypt. As a Microsoft global premium partner, we deliver world-class Microsoft-Powered Innovative Solutions...
- ...be working in close coordination with suppliers and inventory team Receive incoming stock shipments from suppliers, distribution centre and stores Inspect all deliveries for damages, discrepancies and shortages and report timely to relevant stakeholders...
- ...contact lens (minimum 1 year) ~2+ years of experience in a similar speech analytics role ~2+ years experience working with contact centre data is essential. ~ Good knowledge of Power BI data visualisation ~ Strong communication skills, both written and verbal, with...
- ...model, hiring, the training academy, the quality bar and data-residency clearance. This is a ground-up build. Design the hub as a centre of excellence with end-to-end ownership of defined processes, not as a low-cost queue-taker for work Dubai does not want — the...
- ...train control, traction power, track works, platform screen doors, automatic fare collection, depot equipment, operations control centre, MEP, civil, structural, and architectural disciplines. Support requirements management, configuration management, safety assurance...
- ...project performance management, reporting, and business intelligence across global portfolios. Operating from the Global Technology Centre (GTC) in cairo, PPS provides cost-efficient, agile, and scalable programme services using an onshore-offshore delivery model. Our...