Search Results: 81 vacancies
...Job Description
Responding to customer’s calls
Management and resolve customer complaints
Identifying and escalate issues to supervisors
Providing product and service information to customers
Researching required information using available resources...
...Hire and onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with key metrics such as call...
...Job Description
~ A call center agent, or CSR, will act as a liaison.
~ Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
~ Manage large amounts of incoming calls
~ Generate...
...employees.
• Facilitate calibration sessions with the management team to ensure
alignment and excellence is executed.
• Analyze call trends and discover ‘pain points’ that could be worked on
with other departments to improve the overall experience.
Job...
...office and after sales planning with surveys
9- Daily, weekly and monthly reports analysis
10- Customer service planning through calls & e-mails handling training.
11- complaints follow up and handling
12- Online orders confirmation and complaints handling....
...Job Description
Receive customer inquiries and complaints through emails, telephone calls, outbound calls, etc., and respond to customer questions in a timely and prompt manner and answer them;
Responsible for recording, classifying and sorting out customer feedback...
...Job Description
Lead and motivate a team of tele sales and confirmation call representatives to achieve and exceed sales targets.
Develop, implement, and monitor sales strategies to maximize revenue generation through telesales.
Conduct coaching sessions to improve...
...responsible for the complete ownership of HR administrative tasks (launching requisitions, following up on key people metrics, cost centre maintenance and reporting, etc.). You would also be responsible for handling non-critical employee relations while connecting...
Chalhoub Group
Nasr City, Cairo
13 days ago
...Job Requirements
Requirements:
Fluency in English at a B2 level.
A minimum of 6 months of experience in the contact centre field is required.
Awareness and experience in the travel industry.
Only graduates will be considered for the position.
Strong...
...options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Job Requirements
Previous work experience as a Host/Hostess or...
...market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and...
...Job Description
Answer phone calls and redirect them when necessary
Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
Prepare and disseminate correspondence, memos and forms
File and update contact information of employees, customers...
...trade exhibitions, conferences and meetings.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Job Requirements
Minimum 2 years of experience in B2B sales and wholesale, preferable...
500 USD per month
...office, such as purchasing office supplies or delivering documents.
# Assist with basic administrative tasks, such as answering phone calls, taking messages, and scheduling appointments.
# Monitor and maintain the stock of office supplies and report any shortages to the...
...skills
Job Requirements
Tasks:
Contact point between the manager and internal/external clients
Screen and direct phone calls and distribute correspondence
Manage diary and schedule meetings and appointments
Make travel arrangements
Responsible of...
...grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Job Requirements
Proven experience as a telesales representative or other sales/...
...and assist in planning appointments, board meetings, conferences etc.
Attend meetings and keep minutes
Receive and screen phone calls and redirect them when appropriate
Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)...
...market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and...
...etc. upon request from hotel residents
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
Respond to complaints and find the appropriate solution
Job Requirements
- The applicant must have at least 3 years of experience...
...business administration, or a related field preferred.
Proven experience in facilities management or a similar role, preferably in a call center or similar environment.
Strong organizational and multitasking skills, with the ability to prioritize tasks effectively....
