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- ...Handle guest feedback or complaints with empathy and efficiency, ensuring timely follow-up and resolution. Work closely with the Concierge, Front Desk, and Guest Relations teams to deliver seamless service. Communicate guest preferences, VIP movements, and special...
- ...Manager oversees all front office functions and team members. Areas of responsibility include Front Desk, Personal Assistance, Personal Concierge, Lobby Ambassador, Bell Service, Concierge, and Door operations. As a department head, directs and works with managers and team...
- Description POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and...
- Provide local information and personalized recommendations Keeping up-to-date with local attractions events restaurants and all other tourism aspects to provide accurate information to guests Make reservations for dining entertainment travel and transportation ...
- Description POSITION SUMMARY Respond to Residence owners and their guests requests for visitor information special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special...
- ...A Head Concierge maintains an immaculate lobby and ensures consistently-delivered exceptional customer service to Guests especially as service affects the transferring and storing of luggage. What will I be doing As Head Concierge you will maintain an immaculate...
- ...Respond to queries positively. Develop guest preference records and guest history. Follow through all endorsements at the concierge and ensure completion. Ensure that all luggage messages parcels etc. are handled delivered retrieved or stored efficiently....
- ...Description JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the...
- ...Concierge Agent: We are seeking a professional and friendly Concierge Agent to join our team in Cairo Egypt. As a Concierge Agent you will be the go-to person for our guests providing exceptional service and ensuring their stay is memorable and enjoyable. Greet guests...
- Description POSITION SUMMARY Monitor club lounge for seating availability service safety and wellbeing of guests. Maintain cleanliness and condition of bar bar unit tables and other tools. Prepare and serve hot cold and/or alcoholic beverages. Stock ice glassware...
- Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that...
- ...profile flight details room preference date room rates and any pre-arrange limousine airport pick-up etc and send to Front desk and Concierge one if any change Ensure the best selection for the guest and ensure revenue is maximize through upselling. Fully...
- ...complaints and other related problems and reports on the Assistant Managers log book. Assists reception business centre cashier concierge and bell captain during they are busy. To predict that all activities and to be purchased all equipment and belongings may...
- ...timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International we are...
- ...- 5 day stay at a luxury resort or hotel - Media features on Wedded Wonderlands platforms - Access to exclusive Wedded Concierge connections Recognition as an official Wedded Wonderland Couple. Who Can Join Couples who are: - Planning a destination...
- ...Hybrid work available (not applicable to all roles) Pension contributions Access to Training and Development Access to Concierge Partnerships Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards with diversity and inclusion...
- ...activities wed encourage you to show your ingenuity. Sounds like you To apply you need to be / have: Experience in reception concierge or related field Previous catering or hospitality experience isdesirable Excellent people skills and ability to interact...
- ...position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel leisure and/or entertainment sectors Conflict resolution experience What will it be like to work...
- ...insurance. What will I be doing The Front of House Manager is responsible for overseeing all aspects of the Front Office Personal Concierge Guest Services Concierge PBX and Spa operations in alignment with the hotels luxury standards and brand promise. The role ensures...
- ...performing the following tasks to the highest standards: Lead and manage all guest services operations including front office concierge bell desk valet and housekeepingto ensure a seamless welcoming and consistently high-quality guest experience; implement service standards...