Search Results: 20,788 vacancies
...operational objectives.Working with business users and owners to understand their needs and translate into final project deliverables.Key Requirements:Relevant Bachelor's degree.1-2 years of experience in Project Management in Contact Center Management. V. Good English level...
...Location-Cairo , , Egypt (EG) · Act as a first line of contact for Contact Center Executives’ issues or and/or concerns related to customers... ...Customers’ feedback in coordination with the “Contact Center” Management to improve the whole company service level. Job...
...Job Description
Regular - Contact Center Expert
Contact Center Expert
ref :579378 | 01 Apr 2024
apply before : 30 Jun 20... ...their support. Enable service creation / new offers : Tenant Management O365, Contact365 (WorkStreamPeople). Enrich the value proposition...
...Job Description
Contact Center Agent
POSITION SNAPSHOT
Location: Nestlé Business Services Cairo
Company: Nestlé Egypt
Full... ...the service delivery framework of H2R.
- Provide inputs to manage risks, issues, escalations and change in a cost-effective and...
...Job Description
Contact Center Representative
On-site New Cairo City, Cairo Governorate, Egypt Operations Full time
Description... .... Conducting different surveys on customers’ satisfaction. Manage customers’ complaints and directs them to the concerned parties...
...Job Description
Location- Cairo , , Egypt (EG)
Job ID -6265
Purpose of the Job:
To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction.
Job Responsibilities:
·Act as a first line of contact for Contact...
...professional expertise.Roles And Responsibilities Update and apply Contact Center standards and metrics (i.e. response time, handling time,... ...and escalate findings to Contact Center Quality Monitoring Manager for decision making Run qualitative assessments (e.g. call monitoring...
...Are you a skilled communicator with a passion for providing exceptional customer service? Join our dynamic team as a Fluent Call Center Agent and help us deliver outstanding support to our valued customers.
Responsibilities:
- Handle inbound and outbound calls in...
...Job Description
Contact Center Analyst – H2R
POSITION SNAPSHOT
Location: Cairo, Egypt
Company: Nestlé Business Services
Full-time
Bachelor’s degree, preferably with experience in Data Analytics
POSITION SUMMARY
Contact Center Analyst is the...
...Exciting Opportunity: Spanish Contact Center Team Leader Join the forefront of customer support and communication as part of Future Group... ...identify areas for improvement and implement proactive solutions.
Manage customer queries and complaints, ensuring swift and...
...Job Description
Job Description - CONTACT CENTER INBOUND AGENT (240000RN)
Job Description
CONTACT CENTER INBOUND AGENT - ( 240000RN ) Description
Job Purpose
To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request...
...Job Description
About the job Spanish Contact Center Team Leader
About Us:
Join one of the leading Translation & Localization Companies... ...Spanish Contact Center Team Lead, your role is to oversee and manage the operations of a Spanish-speaking call center team. You...
...Job Description
We are currently seeking a Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service while handling a high volume of incoming and outgoing calls. You will assist customers with...
...Job Description
Job brief
Contact center supervisor's main objective is to provide leadership, expert guidance, supervision and oversight for the call center by managing daily performance of his/her direct team whilst supervising floor operations and duties.
Responsibilities...
...both the OnStar Middle East and Traditional (Care) contact centres. The responsibilities include managing local policies, procedures, and the operational structure... ...with Tools and Technologies: Understanding of call center tools including; Workforce management tools such as...
...commercial policy and objectives of the center
~ Recruit, train, supervise and evaluate... ...plan the team's work
~ Monitor the management of product and material stocks
~ Ensure... ...teams, and make decisions.
Sense of contact and listening: He must be able to understand...
...Job Description
Position: Call Center AgentCandidate must have own sponsored VisaJob responsibilities:Answer calls, address inquiries, and resolve customer issues promptly and professionally.Provide accurate information about products, services, promotions, and company...
Call Center Manager with UAE experience required. REQUIREMENTS
Experience: 1 - 2 years . Experience in UAE: experience in UAE required . Nationality: arabic preferred PROVISIONS
Medical insurance provided Salary: Negotiable
Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
Work Location:
Maadi (Transportation not provided)
Qualifications :
-Bachelor's degree in a relevant field or equivalent...
...Job Description
Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize... ...time etc.)
Prepare reports for different departments or upper management
Job Requirements
Proven experience as call center manager...
