...intermediaries (brokers, investments banks, private banks, commercial banks) and corporates.The V.I.E. Assistant Relationship Manager CSM will:assist preparing client presentations/ prospect meetings (wording- editing, etc)help with call and meeting reportssupport to...
...all functional areas) Customer Complaint (including those related to customer invoices Proactive Action (identified proactively by the CSM) Ensure customers complains are managed and resolved in a timely manner Prepares periodic customer service reviews Handles non-...
...we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at Wasserman.
Join our team today!
CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning...
...provide strategic consultancy and oversee the role out of a World Class activation plans.
You will be part of our Brands team based in CSM’s UAE offices (with remote and flexible working options). You will work with colleagues across the Middle East as well as the wider...
...ambassador for our clients within our digital marketing company. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will...
...absence.
Timely and efficient use of Visa’s OneCRM and all the expected internal tools to capture client interactions and relevant CSM activities.
Guide and coach others on matters related to practices, procedures, and policies within the job area.
Reporting...
...telecom/payment industries is a plus. Project management certification (PMP, PRINCE2, or equivalent) is a plus. Certified Scrum Master (CSM) certification or equivalent. Proven experience as a Scrum Master in Agile software development projects. Strong understanding of...
...for sales meetings using clear target outcomes to negotiate, develop, and finalize agreements, and communicate account information to CSM.
~ Post-sales Follow timely and process driven handover to CSM. Work closely with CSM to leverage insights to drive additional...
...that meet client needs and expectations.
~ Certification(s) in business analysis (e.g., CBAP, CCBA) and/or Agile methodologies (e.g., CSM, CSPO) is a plus.
~ Experience in the software industry, particularly in areas such as software product development, SaaS, or IT...
...initiation to completion.
~ Fluency in English.
~ Certifications such as Project Management Professional (PMP), Certified ScrumMaster (CSM), or other Agile certifications are often desired and may be required.
~ Familiarity with IT systems, software development...
...degree in computer science, business, or any related field
~3 to 5 years of experience
~ Project Management Professional (PMP) and/or CSM certification is a must
~ Proficiency in project management and agile methodologies, such as Scrum, Kanban, or Waterfall...
...working in fast-paced IT environments, collaborating with cross-functional teams to deliver innovative solutions.Certified Scrum Master (CSM) and Agile Coach or PmP/Prince2, committed to continuous learning and professional development.Compensation:Depending on the...
....
· Bachelor’s degree in Computer Science or Information Technology preferably at a post-graduate level
· Certified ScrumMaster (CSM) or similar Agile certification.
· Strong understanding of Agile methodologies, particularly Scrum.
· Excellent knowledge of software...
...planning the solutions. Knowledge in building design architecture for solutionsExp. In adoption and change management advisories.Act as a CSM for any technical resolutions with the customers.Pitch and advocate Microsoft M365 solutions with knowledge of similar marketplace...
...Job Description
A Customer Success Manager (CSM) connects our clients to Refinitiv’s trading solutions, including desktop, transactions, and feeds. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and...
...Job Description
Job Description
A customer success manager (CSM) connects our clients to LSEG’ s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering...
...and motivate teams to achieve their goals.
Proficiency in Agile tools and project management software.
Certification(s) such as Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) is a plus.
Experience in office and team management is desirable....
...bring your knowledge, insights, and proven expertise to help our customers achieve more than they ever thought possible.
Dynamic CSM team members are an extension of the Customer Success Manager (CSM) team who oversee a portfolio of accounts and ensure an amazing customer...
...strong in-house IT & Digital transformation (and demonstration of intrinsic consulting skills)Certifications: PMP, PgMP, CAPM, Prince2, CSM…Why join us?We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching...
...management
In a transverse way within the team you will:
Capitalize with the other CSMs of the team on the best practices of this new CSM role
Share on services common to several businesses (After Sales, Delivery, Sales...)
Contribute as a Key User to the...
...capable of taking on different challenges and making things possible even though they seem impossible at first.
Nice-to-Haves
CSM / PMP certification
Benefits
Health and wellness benefits Performance-based bonuses and stock options Employee friendly...
...- Masters or PhD in Computer Science, Physics, Engineering or Math.
- At least one active project management certification (e.g. CSM, PMI-ACP, SAFe, PMP, PRINCE2, APM, etc.)
- Experience with Agile Project Management (APM) toolsets (Jira, RallyDev, VersionOne, Taiga...
...Job Description
Job DescriptionCloud Customer Success Manager within Oracle Retail SolutionsThe Customer Success Manager (CSM) position focuses on proactive SaaS engagements for Oracle Retail. The responsibilities require the candidate to work directly with customers...
...closely with the head of sales and serve as the advocate for their category both internally and externally. They will manage a team of CSM's, and CSP's and be expected to work closely with our product team to find digital media solutions for the vertical/industry they...
...partners and global systems integrators to cultivate new opportunities and drive successful customer implementations Partner with the CSM group to ensure the customers receives maximum value and expedites customer issues as they arise. Monitor our industry competitors,...
...nationalities.
The main activities of the Head of Europe Customer Service Management.
To lead a combined Customer Service Management (CSM) and customer funded Problem Management team in order to deliver the highest level of operational excellence to all customers of...
...the ability to manage complex projects across geographically dispersed locations.Certifications such as PMP or Certified Scrum Master (CSM) are desirable. Details Business Analyst Role:Start date: ASAP (Flexible)Duration: 12+ MonthsHours per week: 40 hoursLocation:...
...Responsibilities:
• Overall productivity & profitability of the CSM team
• The CSM resource sizing for new business opportunities
• The pricing and costing of CSM resources in Egypt
• Ensuring all Open SIPs are followed up with and meeting the GPO targets for SIP...
Orange Business Services Egypt
Cairo
a month ago
...Microsoft Teams) ميزة إضافية.
معرفة ممتازة ببرنامج Microsoft Project وأدوات إدارة المشاريع الأخرى مثل Jira وما إلى ذلك.
المؤهلات المطلوبة
شهادة PMP: محترف إدارة المشاريع (أو ما يعادلها)
تعد ACP وCSM وPSM وSAFe ميزة إضافية
خبرة في تحليل البيانات أو مجال ذي صلة...
PwC
Cairo
8 days ago
...ت.
درجة البكالوريوس في علوم الكمبيوتر أو تكنولوجيا المعلومات ويفضل أن يكون ذلك على مستوى الدراسات العليا
معتمد من ScrumMaster (CSM) أو شهادة Agile مماثلة.
فهم قوي لمنهجيات Agile، وخاصة Scrum.
معرفة ممتازة بعمليات ومنهجيات تطوير البرمجيات.
اللغة الإنجليزية...
SSC Egypt
Cairo
a month ago