...Job Description
Job Description
Customer Assistance:
Customer Service Agents greet customers and assist them with their inquiries, requests, and concerns. They provide information about products, services, pricing, and promotions. They may also assist customers...
...memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of... ...Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our...
Marriott International
Sharm El Sheikh
2 days ago
...POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive... ...to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank...
...professional, friendly, warm and engaging service
• Welcome guests to the assigned... ...heart in order to recommend if a guest requests
• Contribute in setting up the outlets... ...Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability...
...and thinking beyond the boundaries is expected and not requested
Provide service that is sincere, warm and enthusiastic, ensuring total guests... ...environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative...
...and the hotel.
Generates and maintains customers of travel trade segment through various... ...’ management for a comprehensive client servicing, achieving targets and maximum... ...Ensures that the response to any business request is actioned within 24 hours
# Promotes...
...themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a... ...check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using...
...for its luxurious resorts and exceptional service. With multiple properties in the Sharm... ...develop staff members to ensure excellent customer service and adherence to company... ...Handle guest inquiries, complaints, and requests in a timely and professional manner.
-...
...Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable... ...familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information...
...smooth coordination of guest and event services activities throughout event venues.
~Researches... ...purchasing process and prepare Purchase Requests and issue Purchase Orders, distribute to... ...prolonged periods of time.
~Excellent customer service skills Interpersonal skills to...
...staff personal appearance
Handle guest requests
Maintain an accurate logbook... ...and suites
Check rooms for turn down service
Follow up public area cleaners to ensure... ...the affairs of the Employer or any of its customers.
Perform any other related duties as...
...responsibility is ensuring a high level of guest service at all times across the hotel.
As a... ...Immediately attending to guest requests, and leading by example to other members... ...guests with your natural bright and bubbly customer service style is what sets you apart...
...operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales... ...pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education:...
...according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal and... ...pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education:...
...excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the... ...without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education:...
...A Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing?
As a Desk manager, you will oversee the front office activities...
...Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.
# Provide... ...environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements...
...privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with... ...concerns of other employees. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education:...
...room allocation, amenities and special requests of Guests.
~Achieve Quality Audit result... ...check in.
~Provide friendly sand courteous service to guest and respond promptly to all... ...a second language an asset.
~Previous customer-related experience preferred.
~Strong interpersonal...
...for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Gardener you are responsible for the mowing, trimming, weeding, planting...
...handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become... ...communication with all related department to ensure smooth service delivery
• Handle every query in a polite and courteous...
...passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Director of Revenue you are responsible to maximize revenue through room...
...a Laundry Attendant you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible... ....
Knowledge & Competencies
The ideal candidate will be customer driven and a courteous individual with an outgoing and...
...to the established concept statements
Monitor service and food and beverage standards in all outlets and... ...Establish a rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food, beverage and service....
...themselves on their ability to deliver extraordinary levels of service and provide creative solutions.
As an Executive Chef you are... ...Leading People
Valuing Diversity
Managing Operations
Customer Focus
Adaptability
Influencing Outcomes
Drive for Results
...Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.... ...Guest amenities
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and...
...regulations.
~Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/... ...Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
~Responsible and accountable for...
...commitment to excellence and a focus on providing exceptional service, we strive to create unforgettable experiences for our guests.... ...maintenance, to ensure timely and efficient service for guest requests and room turnovers
• Maintain inventory and order supplies for...
...including front desk operations, housekeeping, reservations, and guest services. You will work closely with other department heads to ensure... ...and comfort
~Handle guest inquiries, complaints, and special requests in a timely and professional manner
~Develop and implement...
...dusting, vacuuming, and replenishing amenities
- Ensure all guest requests and preferences are met in a timely and efficient manner
-... ...and courteous demeanor at all times
- Assist with laundry services as needed
- Stock and maintain the housekeeping cart with supplies...