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- ...data to measure performance. Reporting on department performance to upper management. Conducting market research to stay up to date on trends. Overseeing day-to-day operations of the customer service team. REQUIREMENTS Experience: at least 1 year . Languages: English...
- conducting customer satisfaction surveys to understand what areas of the companys services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social...
- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- Customer Service Manager responsibilities include: Improving customer service experience, create engaged customers and facilitate organic growth. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploying...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...Job Description Account Management: Manage and grow online key customer accounts (B2C or B2B). Monitor product performance and customer behavior... ...like sales, returns, customer ratings. Customer Service Management: Solve order issues, delivery problems...
- ...Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers... ...qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according...
- ...work, growth opportunities, and the chance to make a real impact in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and stakeholders. Set performance standards, monitor KPIs, and...
- Customer Service Managers, or Client Service Managers, are responsible for overseeing teams of customer service representatives. Their primary duties include answering customer questions and resolving problems, setting team goals, monitoring progress, onboarding and training...
- ...Business or Science Degree); ~8+ years of experience, preferably in a customer support in the telecommunication industry. ~ ITIL foundations certification ~ Customer Service and Project Management Experience ~ Possess virtual team management experience ~ Good...
- Customer Service Manager - Banking required for urgent job placement. REQUIREMENTS Experience: 2 - 3 years . Education: Bachelor Degree required . Languages: Arabic is an advantage PROVISIONS Transport provided Salary: Negotiable
- Looking for Customer Service Manager - Banking preferable with UAE experience. Should be ready to relocate to Abu Dhabi REQUIREMENTS Experience: 2 - 3 years . Education: Bachelor Degree required PROVISIONS Employment visa provided Salary: Negotiable
- A Customer Service Manager in a bank is responsible for leading and managing a team to provide exceptional customer service, ensuring customer satisfaction, and achieving business objectives. They also oversee daily operations, train and develop staff, and improve processes...
- Customer Service Manager - Banking preferable with UAE experience required. REQUIREMENTS Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Languages: English required, Arabic is an advantage Salary: Negotiable
- ...Job Description Objectives -Manage daily workflow within the customer service department -Create and track customer service goals -Supervise a team of customer service representatives -Hire and onboard new customer service employees -Assist in developing an...
- Looking for Customer Service Manager - Banking REQUIREMENTS Experience: at least 1 year . Experience in UAE: experience in UAE required . Education: Bachelor Degree required . Languages: English required. Nationality: filipino preferred Salary: Negotiable
- Honest and self-motivated Customer Service Manager - Banking required for a reputed company. REQUIREMENTS Experience: 3 years minimum . Education: Bachelor Degree required . Languages: good English required, Arabic is an advantage PROVISIONS Employment visa provided...
- We are hiring: Customer Service Manager - Banking required for a reputed company. REQUIREMENTS Experience: 3 years minimum . Education: Bachelor Degree required . Languages: good English required PROVISIONS Residence visa provided . Medical insurance provided Salary...
- ...Job Description Key Responsibilities: Customer Relationship Management: Serve as the main point of contact for international customers, distributors... ..., and affiliates. Address inquiries, complaints, and service issues promptly and professionally. Order Processing &...
- Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as...