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- ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain...
- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt , based at their New Cairo site. You will handle inbound customer calls and provide professional support in French , with occasional use of basic English depending on the...
- ...Job Description The Customer Service Representative will be responsible for providing exceptional customer support to our online shoppers - in office. This includes answering inquiries, resolving issues, and ensuring customer satisfaction throughout their shopping...
- ...Job Description Sutherland Cairo is massively hiring the following positions! 1. Customer service specialists 2. Technical Support specialists For a Major telecom company in the US What you get: Salaries up to 17 EGY ( 15.5 Net + Allowances ) Fully paid...
- ...Description Your Role: You'll be the first point of contact for our customers, helping them with inquiries and solving problems. This is a great chance for a fresh graduate to start a career in customer service within the real estate industry. What You'll Do: Answer...
- ...Job Description Carina Wear is hiring Customer Service Specialist to handle customer inquiries and ensure a high standard of service delivery. The position requires strong communication skills, the ability to resolve issues efficiently, and a customer-focused attitude...
- ...Job Description Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a professional and timely manner Provide accurate information about products or services Resolve customer complaints and issues efficiently, ensuring customer...
- ...Job Description We’re on the lookout for talented Customer Services Specialists to join our fast-growing team. Whether your passion lies in onboarding, support, training, or customer success, this role offers a dynamic opportunity to make a real impact across the...
- ...Job Description This is a full-time call center on-site role for a Customer Service Representative at our Cairo location. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks...
- ...QuickfirmX is hiring German-speaking Customer Service Agents for Teleperformance – New Cairo. You will handle inbound calls only , supporting international customers in a professional and structured environment . Job Role Handle inbound customer calls...
- Job Description Customer service representatives interact with customers to handle complaints process orders and answer questions Account accounts Job Requirements ~ From 0 to 3 Years of experience
- ...Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries.... .... Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional...
- ...QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) – English-speaking accounts in New Cairo . You'll handle inbound customer calls and ensure a smooth, high-quality support experience for international clients. Job Role Respond to customer...
- ...with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer... ...Outbound calls. ~ Paid Training. ~ Medical Insurance. Service First is an equal opportunity and affirmative action employer and...
- ...Job Description Responsible for providing excellent customer service. In addition to ensuring customer satisfaction. Responsible for responding to clients’ inquiries promptly and professionally following company’s policies and procedures. Explore opportunities...
- ...Job Description To deliver exceptional customer service by providing warm greetings, addressing inquiries, resolving issues efficiently, and ensuring a positive customer experience. The CSA acts as a key point of contact for clients, contributing to customer satisfaction...
- ...Job Description Lead and manage a team of customer service representatives, including training, coaching, and performance evaluation. Provide accurate, valid and complete information by using the right method/tool Keep records of customer interactions, process...
- ...concerns efficiently. Maintain accurate and detailed records of customer interactions in CRM systems. Follow up on client requests... ...Contribute to the development of customer care procedures and service improvements. Assist in onboarding new clients, explaining services...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Description Asus Card is opening applications for the role of a Sales & Customer Support Executive (Female) . We are looking for a talented sales professional to join our customer service team, working with leading digital brands such as Purple Card , Nfours...
- ...Develop initial marketing communications and outreach strategies Coordinate with vendors to ensure proper account setup and service activation Monitor the flow of B2B orders on the marketplace Organize and process vendor data Utilize Excel and other data...
- ...#LI-Hybrid Location: Cairo, Egypt Join Novartis as a Time Service Delivery Expert and play a vital role in supporting Time &... ...related projects as needed Anticipate and respond to P&O and customer needs with a service-oriented mindset Essential Requirements...
- ...Job Description Contact potential or existing customers (that did not fully purchase the products) through phone to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...
- Job Description Hey Team! ???? Guess what? Concentrix is blowing up in Egypt! ???? We're in MASSIVE expansion mode and need more awesome people like YOU to join our fam ASAP! Know someone with B1 English who's ready to kickstart an epic career? ????️ Send 'em our...
- ...Job Description This is a full-time on-site role as a Customer Care Agent at Sutherland Cairo located in Cairo, Egypt. As a Customer... ..., you will be responsible for providing exceptional customer service and support to our clients. Your day-to-day tasks may...
- ...Job Description Respond to customer in elegant professional. way, in office, phone, email or chat Identify customer needs customer... ...appointments in a smart organized way sales of medical service packages monthly reports Follow up with customers...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment... ...Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying...
- ...Job Description Develop and implement customer and channel marketing strategies to support brand and business objectives. Translate brand campaigns into customer-focused initiatives and promotions. Work closely with Sales, Marketing, and Trade Teams to ensure...