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- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Job Description Asus Card is opening applications for the role of a Sales & Customer Support Executive (Female) . We are looking for a talented sales professional to join our customer service team, working with leading digital brands such as Purple Card , Nfours...
- ...Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating...
- ...Job Description Contact potential or existing customers (that did not fully purchase the products) through phone to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...
- ...Job Description This is a full-time on-site role as a Customer Care Agent at Sutherland Cairo located in Cairo, Egypt. As a Customer... ...be responsible for providing exceptional customer service and support to our clients. Your day-to-day tasks may include responding...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux. This role involves providing comprehensive technical support, conducting training, troubleshooting, maintaining databases, and...
- ...service management tool to track, prioritize, and resolve issues efficiently, ensuring timely responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating complex IT-related issues as needed, ensuring...
- ...Job Description Provide troubleshooting assistance for customer orders, account statuses and relevant problems Provide data and... ...improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified prospects... ...transportation and goods. • Monitor deliveries and ensure customer satisfaction. • Preparation of appropriate and accurate...
- ...Following up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved incidents, requests and other calls Conducting customer/user satisfaction call-backs/surveys as agreed Communication with...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...Job Description The Customer Service Representative will be responsible for providing exceptional customer support to our online shoppers - in office. This includes answering inquiries, resolving issues, and ensuring customer satisfaction throughout their shopping...
- ...Job Description Sutherland Cairo is massively hiring the following positions! 1. Customer service specialists 2. Technical Support specialists For a Major telecom company in the US What you get: Salaries up to 17 EGY ( 15.5 Net + Allowances ) Fully paid...
- ...with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain...
- ...Description Your Role: You'll be the first point of contact for our customers, helping them with inquiries and solving problems. This is a... ...Do: Answer customer questions by phone, email, and chat. Support customers in their inquiries after the sale. Keep customer...
- ...Job Description Carina Wear is hiring Customer Service Specialist to handle customer inquiries and ensure a high standard of service... ...internal systems. Coordinate with relevant departments to support customer needs. Maintain a high level of product and service...
- ...Description This is a full-time call center on-site role for a Customer Service Representative at our Cairo location. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks...
- ...Job Description We’re on the lookout for talented Customer Services Specialists to join our fast-growing team. Whether your passion lies in onboarding, support, training, or customer success, this role offers a dynamic opportunity to make a real impact across the...
- ...Job Description Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a professional and timely manner... ...performance targets Job Requirements Proven customer support experience or experience as a Client Service Representative...
- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- ...QuickfirmX is hiring German-speaking Customer Service Agents for Teleperformance – New Cairo. You will handle inbound calls only , supporting international customers in a professional and structured environment . Job Role Handle inbound customer calls...
- ...QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt , based at their New Cairo site. You will handle inbound customer calls and provide professional support in French , with occasional use of basic English depending on the account...
- ...quality service by establishing and enforcing organization standards. Provide historical records by maintaining records on area and customer sales. Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and...
- ...QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) – English-speaking accounts in New Cairo . You'll handle inbound customer calls and ensure a smooth, high-quality support experience for international clients. Job Role Respond to customer...
- ...Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries.... ...Ensure customer satisfaction and provide professional customer support In charge of delivering the unit to the client. Job...
- ...Job Description To deliver exceptional customer service by providing warm greetings, addressing inquiries, resolving issues efficiently... ...Service Certification (preferred) Minimum 1 year in customer support or service roles Experience as a Cashier, Receptionist, or...
- ...Job Description Develop and implement customer and channel marketing strategies to support brand and business objectives. Translate brand campaigns into customer-focused initiatives and promotions. Work closely with Sales, Marketing, and Trade Teams to ensure...