...Job Description
Handling customer technical support cases through phone and email
Updating the company databases and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs...
...gather user feedback and communicate updates or new features to users. - Manage VIP customers, offering personalized attention and support.
Job Requirements
Customer Service expereince from 6 months to 1 year. - Graduates only are welcome to apply. - Experience...
...Job Description
Job Purpose:
~ Providing customers support through answering their inquires via various methods of contact.
Responsibilities:
Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer...
...Job Description
Customer Support Specialist
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing...
...problems and diagnosing and solving hardware or software faults.
Replacing parts as required and repairing equipment.
Providing support, including procedural documentation and relevant reports.
Following diagrams and written instructions to repair a fault or set...
...Job Description
Resolve technical complex issues escalated from level one support, maintain software, automate operational manual tasks.
Check alerts, monitors the system, and work through any improvements in processes that have been identified.
Collaborate with...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Job Requirements
~6 months of experience in Customer Service Field.
~ Proficiency...
Job Description
Job Summary:
* He is responsible to maintain PCs & Network. Ensure that company’s IT infrastructure and IT hardware items are always functioning. His primary goal is to facilitate the work flow for users
Responsibilities & Duties:
1- Checking network...
Job Description
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover...
Job Description
Back office for Live chatting application.
Follow up with users' inquiries and targets.
Solving and managing the tickets in a professional and timely manner.
Can handle situations without a script.
Report and take action on chats, if any,...
Job Description
Answer questions about products or the company
Handle customers’ inbound and outbound calls and inquiries.
Follow up on customers’ complaints and issues when required.
Keep records of calls and sales and note useful information
Follow up ...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives Note : If you are interested for the above mentioned job profile please share your CV on this what'sapp number....
Job Description
Customer Service Agent for mobile service
Salary of 7400 EGP/Month, With a 15% increase as cost-of-living allowance after 3 Months of hiring
2)Fully paid training
3)Social and Medical insurance
4) Free VPN line
5)Fast promotions
6)Rotational...
Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representatives (Back Office - Complaints/Englsih Account) with a chance to get promoted after 6 months depending on your Performance
Job type: Full time
Job benefits:
salary: Up to 9...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
~6 months of experience in Customer Service Field.
~ Proficiency Level minimum B2 English...
...and empowering our people to drive positive change.
Job Description:
We are seeking a highly skilled and motivated Customer Support Representative (French Speaker) to join our team. The successful candidate will be responsible for:
Respond to customer queries...
...Job Description
Integration Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of company products, database engines, operating systems.
Responsibilities
• Helping the new merchants in Paymob payment...
Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining ...
...solutions for our diverse clientele. With a commitment to excellence and customer satisfaction, we're seeking a skilled Software Technical Support Specialist to join our growing team. If you're passionate about technology and thrive in a fast-paced environment, we want to hear...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
~6 months of experience in Customer Service Field.
~ Proficiency Level B2- C1 English...
...Job Description
Etisalat UAE is now hiring Excellent English speakers to work as Chat Support Advisors!
Job benefits:
~ Net salary 7,200 EGP/Month (6,000 net basic, 1,200 KPI’s)
~15% COLA after 3 Months from the hiring date.
~ Social and Medical insurance
~...
Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
Location
Cairo, Maadi (Transportation not provided).
Job benefits:
1)Net salary Up to 10,000 EGP/Month + Commission up...
Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
????Location
Cairo, Maadi (Transportation not provided).
Qualifications
Fluent in English (B1+/ B2)
Experience in customer...
Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representative (Mail & Chat- English Account)
~ Location Maadi degla square
~ Job type: Full time
~ Rotational 9 working hours including one hour break
~ Rotational 2 Off days
~ Fully...
...affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes... ...improve the lives of the most marginalised children and their families. Plan Egypt’s Country Strategy focuses on five strategic...
...Description
~ Duties and responsibilities:
~ Experience in supporting end users on a corporate network; specifically support involving... ...~ Assist in the administration of the Microsoft System Center family, providing support for centralized infrastructure management....
...Analyze financial data and create financial models for decision support
● Report on financial performance and prepare for regular... ...days annual leave
~ Full premium Medical coverage including Family Dependants
~ Life Assurance to help you to protect your future...
...# Assist in the management of on-premises virtual solutions, supporting both Hyper-V and VMware environments.
# Contribute to maintaining... ...# Assist in the administration of the Microsoft System Center family, providing support for centralized infrastructure management....
...Description
Role Description
As BIM coordinator, you will support our team during design development and coordination of... ...components, personnel, and workflow
Create and customize Revit families and templates
Trouble shooting and issues resolution
Periodically...
...affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes... ...improve the lives of the most marginalised children and their families. Plan Egypt’s Country Strategy focuses on five strategic...