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- ...ROLES & RESPONSIBILITIES Ensure critical systems, specifically Front Office Property Management System, Food & Beverage, Guest Wi-Fi... ...; software and hardware problems and service requirements. Develop and maintain, in co-operation with the Purchasing Department, a...
- ...associated with this role across different departments: 1. Front Office: Guest Services: Assist in administration for front desk... ...to hotel policies and procedures. Guest Relations: Develop guest services to enhance the guest experience. 2. Housekeeping...
- ...Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to... ...practices. Collaborate with senior management, sales, finance, and front office teams to align strategies with business goals. Ensure...
- ...reputation for outstanding hospitality. Lead and support all aspects of guest relations, including front desk operations, concierge services, and VIP guest management Develop and implement strategies to enhance guest satisfaction and loyalty Address guest concerns...
- ...that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their... ...the incident to the Guest Relations Manager. #Be open to all developments related to the profession. Closely keep track of the...
- ...wishes and according to each room category (set-up). 2.37 Polishes the guest shoes as per the set standards. 2.38 Coordinates with the Front Desk for speed check-out. 2.39 Delivers guests’ mail, messages and telefaxes promptly. 2.40 Processes the guest’s departure: 2.41...
- ...security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for?...
- ...information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to...
- ...and good command of process related to other departments. Advanced knowledge and monitoring of guests, the industry, and market developments. Expected to integrate, coordinate and manage the operations related to this important unit in the facility. Additional...
- ...team, you will drive innovation, lead engineering initiatives, and shape the future of our organization's technical capabilities. Develop and implement strategic engineering plans aligned with organizational goals Lead and mentor a diverse team of engineers,...
- ...needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand...
- ...beverage storage, handling, and preparation practices 2. Menu Development ~Collaborate with chefs, sommeliers, and bar staff to develop innovative and seasonal beverage menus (cocktails, wine lists, mocktails, specialty drinks, etc.) ~Source local and international...
- ...security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Providing technical leadership across large installations and...
- ...Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference in the local community through our Corporate...
- ...knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of...
- ...A Quality Manager ensures that all operational processes meet established standards of excellence by developing and maintaining quality systems, conducting audits, and analyzing performance data. They lead initiatives to improve product and service quality, ensure regulatory...
- ...employees in obtaining new work permits when necessary Manage recruitment budget and ensure competitive advertising and agency costs Develop good internal and external relationships to obtain high-caliber candidates Monitor recruitment trends and plan for vacancies...
- ...customers, for your colleagues and for the planet. Hospitality isa workof heart, Joinus and becomea Heartist®. Job Description # #Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution. #Ensures...
- ...for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As an Executive Pastry Chef, you are responsible for operating the pastry...
- ...outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to...
- ...framework. Specifically, a Training Manager will perform the following tasks to the highest standards: Support departments in developing cutting edge functional excellence and in developing leadership capabilities Act as a change catalyst in the cultural and organizational...
- ...support and guidance to ensure consistent high-quality service Develop and implement strategies to optimize occupancy rates and revenue... ...: Proven experience in hotel reservations or front office management preferably in a luxury or 5-star hotel Strong...
- ...; 2 years experience in the sales and marketing guest services front desk or related professional area. CORE WORK ACTIVITIES... ...Monitors reservations sales agents while on phone calls. Develops implements and maintains a departmental orientation program for...
- ...Exhibitions) and Leisure Groups ensuring optimal revenue contribution. Develop and maintain relationships with key MICE and leisure travel... ...strategic adjustments. Work closely with the Events F&B and Front Office teams to ensure smooth execution of group bookings and...
- ...Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends future need... ...brand equity. Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive...
- ...Courses and Training: Prior attendance in seminars and trainings in the related field. Computer Literacy: MS Office applications Front Office programmes (Fidelio Opera etc.). Skills: Has excellent command of guest profiles. Trains his/her team and instructs them on...
- ...service issues and lounge performance. Requirements Proven experience (minimum 2 years) in hospitality ideally in a lounge F&B or front office role. Strong leadership and interpersonal skills. Excellent English; additional languages (German Russian) are a plus....
- ...tasks to the highest standards: Convert quickly inquiries into contracted business Respond positively to sales inquiries to develop future sales leads Identify sales leads as appropriate Respond to all customers in a highly professional manner including ensuring...
- ...our food and beverage operations ensuring exceptional guest experiences while driving profitability and operational excellence. Develop and implement innovative F&B strategies to enhance guest satisfaction and maximize revenue Lead and inspire a diverse team of F&...
- ...Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility...