Guest service jobs in Nasr City, Cairo

 ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational Shifts) About the Opportunity: An exciting opportunity to join one of the most reputable government banks in Egypt. If you... 

 ..., email, live chat, or social media in a timely and professional manner. Issue Resolution: Troubleshoot and resolve product or service issues, ensuring customers are satisfied with the solution. Product Knowledge: Maintain a deep understanding of the company’s products... 

 ...About the job We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this... 

 ...digital learning tools are a plus. 2–3 years in a supporting role within learning and development, retail operations, or customer service, preferably in the retail or luxury sectors.   Proficient in English and Arabic. Use of Technology:  Familiarity with LMS... 

 ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain updated... 

 ...Job Description The Customer Service Representative is expected to: Handle initial inquiries (direct & indirect). Conduct sales activities through enrollment. Maintain positive customer relations and ensure customer satisfaction. Schedule lessons for customers... 

 ...main responsibility will be to handle inbound and/or outbound calls, assist customers with their inquiries, and provide exceptional service that meets company standards. Handle customer inquiries and complaints professionally via phone. Provide accurate information... 

 ...customers and visitors in a professional and welcoming manner. Maintain an organized and professional front desk area. Handle service check-ins and explain the repair process clearly. Log customer complaints, service requests, and device issues into the system.... 

 ...registered in the respective records (BMC Remedy System, ININ , OMS, COMS, etc,.) Promote the department CES during calls which leads to service improvement Understand & effectively deal with job stress and unsatisfied customers Attend training courses scheduled by the... 

 ...Job Description Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation... 

 ...CBI frameworks for structured interviewing. Excellent communication, organization, and stakeholder management skills. Deep understanding of labor laws and recruitment compliance. Preferred: Experience in the academic or professional services sectors.... 

Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating...

 ...GA4. 2. For the New Business Brand Website (ProAct): Design and develop a new professional website from scratch. Structure service pages, contact forms, portfolio sections, and CTA integrations. Ensure the site reflects the company’s identity in digital services... 

 ...Job Description Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office...  ...skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office... 

 ...hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international...  ...of standards in terms of grooming. Build and maintain guest experience standards in order to build strong loyalty Address... 

 ...Plan and execute Graduation ceremonies, including stage design, guest coordination, and awards logistics. Organize Training of Trainers...  ...teams, and decor suppliers for competitive rates and premium service. Maintain strong partnerships with tourism boards, DMCs (... 

 ...necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all...  ...pressure Friendly and confident personality Previous experience in reception, administration, or customer service is preferred... 

 ...hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international...  ...of standards in terms of grooming. Build and maintain guest experience standards in order to build strong loyalty Address... 

 ...hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international...  ...in a systematic and consistent manner. Build and maintain guest experience standards in order to build strong loyalty. Assist... 

 ...such as conferences, networking events, and client meetings. - Manage logistics for events, including venue selection, catering, and guest lists. 6. Financial Administration - Prepare expense reports and track reimbursements and commission payments. 7....