Search Results: 69 vacancies
Job Description
Respond to requests for technical assistance in person, via phone, electronically to diagnose and resolve technical & hardware issues.
Administer users’ machines remotely using SCCM.
Deploy users’ OS using MDT and WDS, run daily reports to ...
...peripherals, and other end user equipment including, phones, cell phones, MACs, iPhones and iPads.
# Maintaining documentation for all helpdesk and end user processes and procedures related to VIP/Senior Management and all users.
# Taking initiative and driving all...
...ecosystem. We support individuals coming from all walks of life.
Company Name: Atkins
Job Description
We are looking for a Helpdesk Supervisor!
Your Role:
Oversee day-to-day operations of a technical help desk.
Lead a team of helpdesk technicians,...
Job Description
Company:Description: Helps respond to standard customer inquiries regarding the products and services the Company offers.
Answers, documents and monitors call center calls, emails and transactions.
Requests additional/missing information from ...
...re leading the change; we are the change.We are on a mission to power the future of travel; come join us.What does a great Premier Helpdesk Analyst do?Provide Helpdesk support of the full Travelport product range on both functional as well as technical issues.Manage...
...Job Description
OverviewPresight is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal.The opportunityTo hone your skills as a Helpdesk Executive at Presight—a next-gen, future-tech company...
...Job Description
The IT Helpdesk Specialist will be responsible for providing first line technical support to all employees whether in Dubai or remote in our other entities. This includes resolving issues with hardware, software, systems and devices, and other IT-related...
...Job Description
Roles & Responsibilities Supervises the day-to-day operations of a technical help desk. Supervising a team of helpdesk technicians, including hiring, training, and performance management. Trains team on the help desk systems, processes, tools, and procedures...
...Job Description
Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
An excellent Helpdesk Specialist must have good technical knowledge and...
...Specialist who will support and assist the CAFM Manager in delivering the CAFM services, projects to multiple clients served from Central Helpdesk.
The ideal candidate should have a Proven work experience as L1, L2 Technical support on Laptops, Printers, Servers, Network,...
...Server Rooms and Communication rooms – ensure that the rooms are maintained to proper working standards
Working with the Global Helpdesk and other support teams to ensure incidents/ problems are resolved within SLA’s
Work with external vendors and other internal...
...applications.
~ Ability to provide IT support services including IT hardware/infrastructure support.
~ Good understanding on HelpDesk Management - ITIL Foundation is considered an asset.
~ Good understanding on Software Development and knowledge/skills on programming...
...operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely...
...proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery...
...act on user’s computer issues and give the proper support based on EUI IT standards.
Duties and Responsibilities
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and effectively to requests received through...
...responsibilities of the position in case of absence or whenever the need arises.
Monitor and administer L1 support using the IT helpdesk tool and SLA.
MS-Office (word, Excel and power point).
Ability to communicate with others.
SAP experience is a must....
...0+ end users across 50+ countries, with a central team supporting the PR2PO (Purchase Requisition to Purchase Order) process. The Helpdesk function is to support the End Users in resolving incidents and service requests. The Helpdesk agent (HD agent) has as main objective...
...customer information.RequirementsBachelor's degree in Computer Science or a related field.Proven experience in a tech support or helpdesk role.Strong knowledge of computer hardware and software, including operating systems and networking.Excellent problem-solving and...
...track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery...
...Sales, Sales Operations, and Finance departments, proposing system optimization requirements in response to business developments.- Helpdesk Management: Manage helpdesk tickets for internal queries and optimize self-help documents to enhance support scalability.- Revenue...
