Search Results: 35 vacancies
...re leading the change; we are the change.We are on a mission to power the future of travel; come join us.What does a great Premier Helpdesk Analyst do?Provide Helpdesk support of the full Travelport product range on both functional as well as technical issues.Manage...
...peripherals, and other end user equipment including, phones, cell phones, MACs, iPhones and iPads.
# Maintaining documentation for all helpdesk and end user processes and procedures related to VIP/Senior Management and all users.
# Taking initiative and driving all...
...Job Description
Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
An excellent Helpdesk Specialist must have good technical knowledge and...
...Server Rooms and Communication rooms – ensure that the rooms are maintained to proper working standards
Working with the Global Helpdesk and other support teams to ensure incidents/ problems are resolved within SLA’s
Work with external vendors and other internal...
...applications.
~ Ability to provide IT support services including IT hardware/infrastructure support.
~ Good understanding on HelpDesk Management - ITIL Foundation is considered an asset.
~ Good understanding on Software Development and knowledge/skills on programming...
...meta data.
Adjust and plan for budget for the next year managing prediction and calculation of CAPEX and OPEX to guarantee robust helpdesk and IT support service existence.
Job Requirements
Skills and Qualifications
ITIL oriented or certified.
Excellent...
...compatibility.
Technical Support:
Provide technical support to end-users, resolving hardware and software issues. Collaborate with helpdesk and support teams for incident resolution.
Monitoring and Reporting:
Implement monitoring tools to track system...
...act on user’s computer issues and give the proper support based on EUI IT standards.
Duties and Responsibilities
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and effectively to requests received through...
...and hardware Ensure the smooth deployment of new applications Update technical documentation Participate in projects to improve the helpdesk's efficiency and effectiveness Dealing with our suppliers.
Desired Qualifications
· BSc/Ba in Information Technology,...
...Job Description
Aman Financial Services, a subsidiary of Raya Holding for Financial Investments is looking to hire “IT helpdesk ” to join its team with the below job description and qualifications
INTERPERSONAL SKILLS
• Customer-oriented
• Good communication...
...side.
What you'll do
Coordinate P2P process being the first contact point for Businesses and outsourced service provider.
Helpdesk for P2P related questions of outsourced service provider and local organizations. Being the first point of contact and support in...
...Read on.
What you will need to do:
Provide First level of support to users on Hardware, Software, and LAN in the form of l IT Helpdesk Tickets
Offer proactive support to users by update all users’ applications with the latest service packs and patches
Ensure...
...knowledge RDBMS and NOSQL (e.g. MYSQL, MSSQL, MARIA DB).
· Experience in IT asset management and purchasing.
· Experience in IT helpdesk systems
Key job responsibilities
Installing and configuring client computer systems.
· Responding to client IT support...
...hardware and software, with primary responsibility for clients devices
systems, and their efficient integration.
● Provide helpdesk support, via phone, computer, and through our ticketing
system, for most issues related to desktop software, hardware and peripherals...
...services to Orange Business Services internal employees by providing End to End ownership of all requests received from 1st level (IT Helpdesk) , the OBSIT Monitoring team or application hosting entities (Orange Cloud For Business Monitoring).
Within the MAC team, the...
...security (e.g. intrusion detection systems) and data backup/recovery
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best Practices, including knowledge of security, storage, data protection, and disaster recovery protocols
-...
...on Payroll and assist the HR Operations team through the entire Audit processes.
Staff Queries:
~ In liaison with the HR Helpdesk , provide an efficient support to staff on queries related to payroll and benefits policies and provide clarity to staff on...
Responsibilities:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints...
IBM Egypt
Cairo
26 days ago
Responsibilities:
Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
Develop individualized and group training programs that address specific business needs.
Develop training manuals that...
hsbc egypt
Cairo
26 days ago
Responsibilities:
Applying subject expertise in evaluating business operations and processes.
Identifying areas where technical solutions would improve business performance.
Consulting across business operations, providing mentorship, and contributing specialized...
hsbc egypt
Cairo
26 days ago
