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- ...the menu, services, and resolve any complaints promptly and professionally. Coordinate with other TMs : Work closely with the kitchen and service staff to ensure smooth operations and guest satisfaction. Monitor Guest Satisfaction : Gather feedback from guests...
- ...regulations) Conduct regular safety and security audits and inspections of all hotel areas including guest rooms public spaces kitchens back-of-house areas and grounds to identify potential hazards and ensure compliance with safety standards. Investigate accidents...