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  •  ...all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard...  ..., forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world... 

    Marriott

    Cairo
    12 days ago
  •  ...ecosystem. At its core is a clear and powerful purpose: To change living for good in the region. Founded on the value of great...  ...contact for our customers by answering their queries through phone, chat and email. You will be responsible for resolving a wide variety... 

    Property Finder

    Cairo
    6 days ago
  •  ...its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information...  ...Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving... 
    Cairo
    6 days ago
  •  ...and cost per contact. Build disciplined operating routines across chat, WhatsApp, email, phone, social, escalations, and assisted sales...  ...Mumzworld during some of the most important moments in their lives, and customer experience is one of the biggest reasons that trust... 

    Mumzworld

    Cairo
    6 days ago
  •  ...differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.  Job Profile  The Digital Sales...  ...pipeline through:  ~ Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be... 

    SAP

    Cairo
    2 days ago
  •  ...serve as the primary point of contact for customers, ensuring a seamless and positive experience across all touchpoints—phone, email, live chat, and social media. Your ability to resolve inquiries efficiently, manage complaints with empathy, and uphold brand standards will... 

    pinerium demo2 pinerium

    Alexandria
    a month ago
  •  ...the delivery teams, the work itself and the clients' worlds it lives in.  The right person does not need to arrive as a fully formed...  ...or similar) already central to your real work, not an occasional chat window  Evidence that you have built AI-assisted workflows,... 

    Storm Ideas

    Egypt
    8 days ago
  •  ...complex problems, with an aim to make a difference in people’s lives. You can expect an open culture that is goal-driven, encourages...  ...Provide high-quality customer support through phone, email, and chat channels. Follow up on unresolved customer inquiries to ensure... 

    Sahl

    Smart Village, 6th of October
    21 days ago
  •  ...than only running them. Build the channel and sourcing model across chat, WhatsApp, email, phone, social, escalations, and CS-assisted...  ...Phase 1, build. Signed-off operating model and build plan, then a live function with teams, tooling, a working VoC engine, first AI agents... 

    Mumzworld

    Cairo
    19 days ago
  • 600 - 1000 USD per month

     ...customer experience across multiple communication channels. Responsibilities: Handle customer interactions via calls, emails, live chat, and SMS. Convert customer inquiries into sales and achieve conversion goals. Identify and drive upsell and cross-sell... 

    Learntastic

    Egypt
    12 days ago
  •  ...customer support role within an outsourcing or similar company is preferred . Previous experience working in phone, email, and live chat customer support roles . Associate's degree in a related field with two to four years of relevant experience preferred . Language... 
    Giza
    more than 2 months ago
  •  ...travel industry this could be the perfect role for you! Responsibilities: Dealing directly with customers either through phone, live chat or email. Respond promptly to customer inquiries. Educating clients, explaining procedures, answering questions and... 

    Wego

    Nasr City, Cairo
    more than 2 months ago
  •  ...here in Koinz: Managing Customer inquiries, through emails and chats and delivering superior customer experience by providing product...  ...resolution with customers. Managing merchant's inquiries and live orders operations. Effectively de-escalate customer issues... 

    Koinz

    Maadi, Cairo
    a month ago
  •  ...will oversee the intraday management of service levels across all channels (voice, chat, email) and lead the team responsible for tracking attendance, managing shrinkage, and reacting to live volume spikes . Core Responsibilities Team Leadership: Supervise and... 
    Giza
    more than 2 months ago
  •  ...Responsibilities: Delivering Exceptional Service, Sales, and Communication Respond promptly to customer queries via phone, email, and live chat, always maintaining a friendly, clear, and professional manner in English. Understand and assess individual customer needs,... 

    NOK Human Capital

    Cairo
    more than 2 months ago
  •  ...implement quality assurance policies, procedures, and standards to improve the overall performance of the contact center. * Monitor calls, chats, and emails to assess adherence to quality standards and compliance with company policies. * Analyze quality metrics and trends to... 

    Foundever Group

    Cairo
    9 days ago
  •  ...monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.Primary Job Responsibilities * Collect information for RTM * Collect relevant program information about KPIs/BTP (Expectations... 

    Foundever Group

    Cairo
    5 days ago
  •  ...visibility of our environment and services as a single pane of glass. Also, our full-stack AI infrastructure operations platform including a chat bot and our end-to-end budget tracking system amongst other projects. You will be responsible for the health, design, implementation... 
    New Cairo
    4 days ago
  •  ...groundedness, cost, latency) before building AI features and iterate against them. Integrate AI into business interfaces (Teams/chat/voice) and enterprise data platforms (SQL warehouse, NL-to-SQL, BI). Develop scalable AI pipelines and integrate models into enterprise... 

    Henkel

    Cairo
    19 days ago
  •  ...including Customer Success & Support) including integrations to other platforms and vendors. Configure multiple systems Bevatel Business Chat customer service and third party integrations Create a system built for extracting relevant metrics to improve customer service... 

    Bevatel

    Cairo
    22 days ago
  •  ...• Able to communicate to multiple levels of the organization, including stakeholders and third-party vendors, via phone, email, and chat. • Ability to work independently and collaborate with others at all levels of technical understanding • Able to handle multiple... 

    BBI

    New Cairo
    22 days ago
  •  ...to customers, transport and CC Respond to issues/queries from a number of sources (Phone, emails 24/7 int and ext, Teams & Zoom chats) End of day reports to make sure all orders are clean Book in deliveries through seperate customer portals or phone customer Goods... 
    New Cairo
    7 days ago
  • 4 USD per hour

     ...customers to solve their issues. What you’ll be doing: - Respond to customer inquiries and requests over the phone, email and chat based on SOPs - Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations - Escalate and... 

    Urban Ridge Supplies

    Egypt
    7 days ago
  •  ...: frontier LLMs and agentic tools (Claude Code, Codex-style agents or similar) already central to your real work, not an occasional chat window  Evidence that you have built AI-assisted workflows, prompt or skill libraries, knowledge bases or automations that someone... 

    Storm Ideas

    Egypt
    8 days ago
  •  ...-line support, troubleshooting, and ticket resolution . Handle customer correspondence across multiple channels including Voice, Chat, and Email . Manage Content Moderation tasks for specific accounts . Utilize primary tools such as Zendesk and remote support... 
    Giza
    more than 2 months ago
  •  ...will partner with customer success and business development to deliver exceptional support to customers through phone, email and chat. This team member will be expected to lead by example, organize work, build reports, handle escalations, and help with ad... 

    Alnafitha IT

    Cairo
    a month ago
  •  ...in early 2017, respond.io ( is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io ( enables... 
    Remote job

    Respond.io

    Remote
    21 days ago
  •  ...beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the... 

    RIXOS

    Sharm El Sheikh
    6 days ago
  •  ...supporting overall business success. What You’ll Do Customer Support & Interaction Respond to customer inquiries via phone, email, chat, and social media Provide accurate information about products, services, and policies Assist customers with troubleshooting... 

    Stellar Hunters

    Cairo
    a month ago
  •  ...of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with... 

    Marriott

    Cairo
    11 days ago