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- * Provide daily support to partner schools and respond to platform inquiries. * Assist... ...supporting online assessments. * Handle emails, support tickets, and social media... ...customer inquiries via email, phone, live chat, or ticketing systems. * Basic computer...
25000 - 30000 EGP per month
Your Role: Own the Challenge ~Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. ~Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer...- ...and values, please apply. Manage large volumes of incoming emails, chats, and other customer communications. Identify and assess... ...mile to engage customers. Requirements Proven customer support experience or experience as a client service representative....
- ...first point of contact for our customers, providing excellent support and ensuring a positive experience. This role requires strong... ...customers via written and verbal communication channels (e.g., chat, email, or phone). Diagnose, troubleshoot, and resolve customer issues...
- ...Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day...
- ...The Technical Support Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite... ...process and manage customer contacts using telephone, web, email, chat or by the Service Desk ticketing system Environment...
- ...Lead and supervise the customer support team and monitor performance KPIs. Coordinate and support TOFAS online assessment rounds at... ...social media moderation and handle public inquiries. Manage email and WhatsApp channel communications and ensure timely responses....
- ...Experience in technical-based customer assistance through chat, and email Previous experience dealing with the challenges faced in... ...providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful...
- This is A full time Fully remote Job Key Responsibilities Hands-On Field Support: Provide face-to-face, desk-side IT support for hardware, software, and peripheral devices (printers, scanners, AV equipment) across multiple offices or branches. Windows & Hardware...
- Join Bevatel , a leading telecommunications solution provider expanding across the GCC and MENA region (KSA, UAE, Egypt). We align with Saudi Vision 2030 by delivering cutting-edge Cloud Contact Center and AI-driven CX solutions. The Role: We are looking for...
- ...always on the lookout for new talents to join us on our success journey. Job Description About the Role As a Delivery Support, you will be responsible for supervising and coordinating delivery operations to ensure timely and efficient service. This role...
- ...professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides...
- ...Summary We are looking to hire a Customer Support Specialist to join us in our mission to educate the world. The successful candidate... ...’ queries accurately and in a timely manner, via calls, emails, or chat, ensuring that all interactions are within the agreed Service...
- ...Location: EMEA Team: Customer Support Role: Technical Customer Support (EMEA - Arabic Speaker) About Respond.io ( Founded... ...that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127...Remote job
- ...performance of the operational-enablement function — Workforce Management, Real-Time / Control Tower operations, MIS/Reporting/Decision support, Quality/knowledge management, and Training Management. Establish and run a centralized Control Tower providing real-time, cross...
- ...responsibilities will include: - Business Transformation Toolchain Support : Maintain and support the SAP Business Transformation... ...navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: ****@*****.***...
- ...impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask... ...- no matter what Job Description Overview: The Customer Support Associate works within a team of technical support professionals...
- ...Hardware and Software Management: • Maintain and support all company hardware, including PCs, printers, mobiles, and tablets. • Ensure that all necessary software is installed, updated, and functioning correctly. • Install new hardware and software, and provide...
- Overview Ensure the smooth operation of the dispatch function by managing daily delivery plans, coordinating with Delivery Drivers and PSRs, monitoring delivery KPIs, and optimizing routing and truck loads to ensure efficient and timely deliveries. Responsibilities...
- ...Position Overview The Project Support Associate supports project performance, financial accuracy, and operational discipline across active projects. This role serves as an analytical support function for Project Managers and Account Managers by tracking project financials...
- ...Technical Support Specialist 4 - NetApp, delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers....
- At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial...
- ...Therefore, we prioritize individuals coming from all walks of life. Company Name: Xceed Job Description Maintain and support company IT systems and networks, ensuring reliable uptime, secure operations, and prompt resolution of incidents while administering...
- ...We are seeking a highly organized and proactive Studio Assistant to support the day-to-day operations of a fast-paced, design-led studio. This role is essential in maintaining the studio’s internal flow, ensuring that teams are supported, spaces are organized, and...
- ...Amgen seeks a Business Support Coordinator based in Cairo to provide contract management and administrative support to Middle East and Africa affiliates. The role involves managing purchase orders, invoices, vendor relationships, and compliance workflows within predefined...
- ...providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors. As Senior Software Support Engineer , you will provide technical and application support for enterprise solutions, ensuring system stability and effective issue...
- ...Cross Border Talents is recruiting German Customer Support Agents to work in Cairo, Egypt. Key Responsibilities and Accountabilities Handle inbound calls consistently meeting and maintaining Department standards and goals. Ability to provide expert advice and...
- ...Supervise and manage a team of Quality Coaches, providing guidance, support, and performance feedback. * Develop and implement quality... ...overall performance of the contact center. * Monitor calls, chats, and emails to assess adherence to quality standards and compliance with...
- ...innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless... ...ensure effective management of the incoming and outbound phone, chat and email volume. Primary Job Responsibilities Collect...
- ...Ops Advisor you will provide exceptional customer service and support to our on ground team. The primary responsibility of this... ...deliveries, payments, technical issues, and complaints through calls, emails, and chat Look into any orders that may need attention and support...