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- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) Professional development:... ...with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed....
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux. This role involves providing comprehensive technical support, conducting training, troubleshooting, maintaining databases, and...
- ...User Support - Provide first-level IT support to staff for hardware, software, email, Teams, printing, and internet connectivity. -... ...meetings. Other Duties - Provide basic assistance during office relocations or setup of new workstations. - Coordinate with local...
- ...Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent communication skills Analytical and...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Job Description Job Description: We’re looking for a motivated Customer Support Coordinator to join our team! Your Responsibilities: Respond to customer inquiries accurately and on time via phone, email, or chat Understand customer needs and guide them...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- ...Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email... ...written communication skills Must be able to work from the office in Maadi Graduates only (no undergraduates) Benefits Base...
- ...Job Description We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by...
- ...prioritize, and resolve issues efficiently, ensuring timely responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating complex IT-related issues as needed, ensuring minimal downtime and swift...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services, and policies. Troubleshoot and resolve customer issues efficiently and effectively. Guide customers through website navigation...
- ...related to networks and computer systems. Follow up with staff to ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to analyze common complaints, identify trends, and recommend solutions....
- ...including preparing proposals, presentations, and contracts. Support lead generation efforts by researching potential clients and... ...Very Good (Read, Written and Spoken) ~ Proficient in Microsoft Office programs (Word, Excel, and PowerPoint ). ~ Strong organizational...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified prospects to the sales pipeline. • Maintaining accurate logs of all transportation and goods. • Monitor deliveries and ensure customer...
- ...requests that they cannot resolve within agreed timescales Following up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved incidents, requests and other calls Conducting customer/user...
