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- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...related to networks and computer systems. Follow up with staff to ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to analyze common complaints, identify trends, and recommend solutions....
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- ...the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete... ...duties as assigned Job Requirements Experience: Sr. Specialist: 3-6 years of experience in relevant experience. Specialist...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment... ...more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience....
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application support to internal employees by providing End to End ownership of all requests received from the end-user community and also a SPOC...
- ...Job Description Job Summary: We are looking for a highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo office, serving Samir Group – a leading company in Saudi Arabia.. The...
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
- ...! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed....
- ...ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Job Description Job Description: We’re looking for a motivated Customer Support Coordinator to join our team! Your Responsibilities: Respond to customer inquiries accurately and on time via phone, email, or chat Understand customer needs and guide them...
- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- ...extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services, and policies. Troubleshoot and resolve customer issues efficiently and effectively. Guide customers through website navigation...
- ...Job Description We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...