Job Description
# Handling all customers’ inquiries, requests & complaints by phone, Emails and Customer portal’s ticketing system and Ensure delivery of MDP services to its customers with highest level of Service Quality in complete adherence to the Service Level Agreement...
...Create and update the required reports .
Update the CRM system with all needed data continuously.
Communicate with the technical office regarding the modifications of the customers.
Go on site visits when needed with customers to update them about the status of...
...Job Description
Develop a detailed project plan outlining goals, objectives, timelines, budget, and resource allocation.
Establish... ...Delegate tasks and responsibilities, providing guidance and support to ensure team members meet project milestones.
Foster a collaborative...
...of notes and manuals
Maintain jovial relationships with clients
Job Requirements
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Familiarity with our...
...leading position in the field of real estate development since it was founded in 2001.
We are the owner and developer of all our projects.
Our projects are self-funded.
we have more than 3000 customer overall our projects.
We delivered more than 2400...
...Job Description
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and effectively to requests received through the IT helpdesk and Phone and remote support for end users.
Installing and configuring computer...
...Job Description
Role Overview:
As a Technical Office Engineer at Osisco, you will be responsible for providing technical expertise and pricing support for our specialized applicator projects, particularly in waterproofing, insulation, and flooring solutions utilizing...
...Job Description
Budget
Prepare Project cost estimate.at early concept stage through project development stage until preparing a... ...Control Lead or similar position
Excellent knowledge of MS Office; working knowledge of project software (Primavera P6, SAB 2000,...
...Job Description
~ This is a full-time Project Manager job located in Cairo, Egypt.
~The Project Manager will be responsible for day-to-day project management tasks, including project planning, executing, monitoring, controlling, and closing projects.
~ The Project...
...Job Description
Job Summary:
Sales Support specialist is an indoor administrative role supporting and connecting the sales team... .../or Logistics . Experience in administration and high-volume office work. Self-motivated with multitasking skills. Excellent communication...
...Allowance = 1,200
~ Monthly Bonus = 2,000
~ Training fully paid + KPIs
~ Medical and social insurance
Job Title : Customer Support
Company Name : Sutherland
Location : [Cairo, Egypt]
Job Type : Full-Time
Job Description :
As a Customer Service...
...over 70,000 employees in more than 100 countries.
Logistic Officer
Mobility is the goal
Ensure alignment and implementation... ...of internal sales and sales to affiliates.
Provide logistic support to the Branches.
Perform administrative tasks related to the...
...!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support and Retention Associates for AT&T)
Responsibilities:
• Communicate with customers via phone inbound calls)
• Provide knowledgeable...
...Description
# Oversee and manage all administrative functions of the office, including answering phones, responding to emails, and greeting... ..., and social gatherings.
# Provide general administrative support to all departments, including data entry, report preparation,...
...activities from preprocessing up to final inspection
Study the project contract documents (time schedule, project design drawings, BOQ... ...up)
Proficiency in working on officeprograms (Microsoft Office -word + Excel+ power Point)Power BI is preferable It is preferableto...
...software, hardware, cabling, terminals, and networking to meet users' needs.
Customer Service
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware through standard help desk procedures upon...
...Job Description
-Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and fully accountable for the project result.
-Defines Project Roles and Responsibilities by working closely with the customer and...
...Job Description
Job Title: Technical support
Company Name: Sutherland Cairo
Location : [5th settlement - New Cairo, Egypt]
Job Type: Full-Time
Here's why you will love working at Sutherland:
The highest net salary in the market "12,000 EGP" + KPIS...
Job Description
Benefits :
~13K Up To 17K Net Salary
~ Overnight Allowance = 1,200
~ Monthly Bonus = 2,000
~ Training fully paid + KPI's
~ Medical and social insurance
Job Title : Customer Service
Company Name : Sutherland
Location : [Cairo, ...
...Job Description
Creating Design projects’ time schedules
Update the Design projects’... ...site visits
Help another department and support teams by control knowledge
Job... ...of English
~ Proficiency in Microsoft office
~ Proficiency in Primavera P6 and MS project...
...Job Description
Senior Product Support Engineer
Follow up the consultants' offices to follow up the specifications of the products that are related to the projects and the permanent update of the projects.
Follow-up of the products leaving customs after the final...
...seeking a skilled Architecture Technical Office Engineer to join our team. The ideal candidate... ..., and coordination of architectural projects. They will work closely with architects,... ...conducting site visits, and providing technical support throughout the project lifecycle....
...Description
Schedule meetings and appointments
Organize the office layout and order stationery and equipment
Maintain the... ...budget, ensure accurate and timely reporting
Provide general support to visitors
Assist in the onboarding process for new hires...
...correct customer expectations and managing proactively
Ensures project delivered with agreed upon project scope and within budget.... ...attention to detail and multi-tasking skills
● Strong working knowledge of Microsoft Office
● PMP / PRINCE II certification is a plus...
...Job Description
Managing project to meet project objectives.
Develop a detailed project management plan.
Ensure resource availability and allocation.
Measure project performance using appropriate systems, tools, and techniques to ensure that the project is...
Job Description
Manage incoming calls.
* Identify and assess customers’ needs to achieve satisfaction
* Provide accurate, valid and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives...
...Job Description
We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers...
...Job Description
Monitor and prepare projects time plan and Schedule using Primavera or Microsoft project.
Prepare and Review shop... ...to work under pressure
~4-6 years of experience in technical office
~ Very Good command of Microsoft Project and Primavera.
~ Very...
...Description
OdooTec is hiring a team of professionals who will be actively involved in the day-to-day operations of their assigned projects.
The role of the Project Coordinator is to oversee that all projects are completed on time, within budget, and meet high-...