Search Results: 499 vacancies
...Description
About the Job
We are seeking a Training and Quality Manager to deliver extraordinary results for our clients. Working... ...+ years of leadership experience, preferably in the customer service industry within the training and/or quality functions
~ University...
...join our global team in our new journey now!
We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry.... ...Ensure adherence to operational policies, procedures, and quality standards.
Recruit, train, and develop call center staff...
...new journey now!
Job Summary:
As a Quality Coach/Specialist you will be responsible... ...agent for success in executing superior service and quality to our customers. The Quality... ...feedback and trend data to the Supervisors and Manager as required. This role is heavily...
...Conduct testing on different environments/platforms (web, web services, API, and mobile).
Investigate the product and effectively identify... ...-functional requirements.a
Consistently work on improving quality aspects, test process, and infrastructure.
Receive and...
...Job Description
We are looking for a Quality assurance Specialist to join a leading group of... ...and monthly QA reports to the Head of the QA Management.
Quality Assurance Specialist/ Manager is implemented in all services provided to our customers, starting from their...
...that standards and safety regulations are observed
Address and discuss issues and proposed solutions with superiors
Document quality assurance activities and create audit reports
Make recommendations for improvement
Create training materials and operating manuals...
...scripts.
• Performance test scripts.
• Supporting knowledge management through participating in testing communities and improving... ...progress.
Job Requirements
• +4 years’ experience in the Quality Control, Assurance & Test Management fields.
• Bachelor's...
...specifications mentioned in the disbursement orders from the warehouses.
7. He reporting all the includes cases of violation of quality specifications and the corrective and preventive measures that have been applied.
8. Ensure that the warehouse is arranged and cleaned...
...platform. They are committed to creating high-quality and rich open social products for users... ...is dedicated to enhancing localization management and promoting branding worldwide.... ...Strong customer support and customer service skills
Ability to create a positive customer...
...provide timely and accurate resolutions.
- Proactively gather user feedback and communicate updates or new features to users.
- Manage customers, offering personalized attention and support.
Job Requirements
- excellent English up to fluent speaking and...
...Job Description
We are seeking a diligent and detail-oriented Quality Assurance Specialist to join a US fitness app company. As a... ...Member Experience Associates consistently deliver high-quality service that aligns with and surpasses established standards.
Quality...
...Description
Supports and provides superior service via phones, e-mails and faxes as a... ...ensure customer satisfaction.
Provide quality, efficient and non-judgmental telephone... ...handling time as defined by Contact center Management guidelines to ensure ease of...
...Job Description
Monitor inbound &outbound calls and evaluate performance concerning the quality of service offered through all channels.
Attend internal and external calibration sessions and align with selected attendees.
Conduct on-time and accurate quality...
...deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters.
Investigate and resolve customer... ...model: Hybrid (Office and remotely)
Working Days: 5 days (2 days Off)
Reporting To: Service Delivery Account Manager. (SDAM)...
...mails, and live Web Chat to ensure customer satisfaction with services.
Manage billing inquiries through use of various internal systems to... ...to professional and business structure to maintain brand quality.
Job Requirements
Applicants Requirements:
Medical...
...Job Description
Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social... ...& writing skills
English / writing / Speaking
Time Management & Efficiency
Effective Listening & Patience
Typing Skills...
...Build expert, dynamic knowledge of the company’s products and services
Engage with customers in an inviting, friendly, and professional... ...and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Flexible with rotational shifts...
...Job Description
* Managing Company Profile, handling hierarchy, Process enhancement, and... ...experience by delivering superior services and effectively
troubleshooting issues... ...maximized profits without
sacrificing quality or customer satisfaction levels.
Senior...
...Follow up with users' inquiries and targets.
Solving and managing the tickets in a professional and timely manner.
Can handle... ...speakers.
Graduates.
at least 1 year of experience in Customer service/ Sales.
Max age 30.
Excellent Microsoft.
High typing...
...troubleshooting customer issues, providing data and guidance to the sales team.
Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers.
Review pending orders and specific customers’ requests to ensure...
