Search Results: 8 vacancies
...Job Description
Visa Agent is required for Hojuzat project for Travel and Tourism (a sister company with Bevatel)
Responsible for executing the application, reserving appointments and making the insurance procedures.
Needs to oversee all the aspects involved in...
Job Description
Role Description
This is a full-time on-site role for a Sales and Marketing Specialist at Fruta Fresca, located in Cairo, Egypt. The Sales and Marketing Specialist will be responsible for day-to-day tasks associated with sales and marketing, such ...
...Strong problem-solving abilities and the ability to remain calm under pressure.
Knowledge of travel booking systems and online reservation platforms is a plus.
Fluent in English and proficiency in other languages is a bonus.
Passion for travel and a willingness...
Job Description
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales...
Job Description
Assist in the formulation of targets for individuals and teams
Hire and onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures...
...suppliers or hotels for customer inquiries.
Solve all the escalations raised by the customer.
Monitor bookings for processing of reservations, special requests, amendments, and cancellations.
Handling pending bookings.
Job Requirements
Bachelor’s degree.
A...
...resolve. In case of non-resolution, escalate to concerned stakeholders / vendors.
Fill in the gap in case of breaks for helpdesk agents.
Ensure calls are updated with meaningful & correct data and on time.
Follow-up on the activities assigned to desktop team on...
...party integrations.
Create a system built for extracting relevant metrics to improve customer service and products.
Implement agent workflows for an ever expanding line of products and services.
Maintain and develop our Help Center and other content management...