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- ...Job Description The role The SAP PP/QM Consultant is responsible for the design, configuration, implementation, and support of SAP Production Planning (PP) and Quality Management (QM) modules. This role involves working closely with business stakeholders to understand...
- .../L received in Nafeza portal and ensure that are all booked in SAP after; # Reviewing and validating these invoices by applying... .... # Assist with monthly end closing. # Prepare and provide supporting documentation for interims and end of year audit. Job...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux. This role involves providing comprehensive technical support, conducting training, troubleshooting, maintaining databases, and...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services, and policies. Troubleshoot and resolve customer issues efficiently and effectively. Guide customers through website navigation...
- ...prioritize, and resolve issues efficiently, ensuring timely responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating complex IT-related issues as needed, ensuring minimal downtime and swift...
- ...and ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent communication...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified prospects to the sales pipeline. • Maintaining accurate logs of all transportation and goods. • Monitor deliveries and ensure customer...
- ...requests that they cannot resolve within agreed timescales Following up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved incidents, requests and other calls Conducting customer/user...
- ...Job Description Intertrade, Egypt’s leading producer of PVC gaskets, is looking for a dynamic Sales & Customer Support Executive to join our team. This role focuses on driving B2B sales , maintaining strong relationships with business clients, managing their accounts...
- ...Job Description Here is the revised version without the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete Helpdesk documentation Reporting of metrics and KPIs for the Helpdesk Identify opportunities...
- Job Description Contact potential or existing customers (that did not fully purchase the products) through phone to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...
- ...knowledge transfer programs for new hires. Develop second-line leadership and succession planning for key roles. 2. Technical Support & Product Validation Lead the Technical Support team in providing expert solutions to customers and sales teams. Oversee...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best...
- ...Cairo located in Cairo, Egypt. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients. Your day-to-day tasks may include responding to customer inquiries, resolving customer issues, and maintaining customer...
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...and manage IT teams across different functional areas: Technical support, infrastructure, networks, and applications. Collaborate... ...budget, ensuring cost-effective technology investments. Manage SAP implementation, upgrades, support, training, and performance optimization...