Search Results: 5,603 vacancies
Job Description
First line support for the users
Answer staff questions in person and via phone and email on all company supported applications.
Troubleshoot desktops, laptops, IP phones, printers and networks problem.
Perform hardware and software installations...
...Job Description
Service Desk Operations Analyst
On-site Cairo, Cairo Governorate, Egypt 0036
Description
Provide first-line technical support and issue resolution to end-users via phone, email, or chat Record all customer inquiries and incidents in...
...we're a fun-filled, dynamic bunch providing top-notch IT support services across the MENA region. With roots in Jeddah and branches... ...harmony.???? Monitor and Maintain: Keep a hawk eye on our service desk ticketing system. Track, log, and juggle those incidents and requests...
...Job Description
· Elevate the customer service experience, cultivating a base of engaged and satisfied customers.
· Own customer issues from start to finish, coordinating with relevant departments for resolution.
· Maintain meticulous records of...
...Job Description
Service Desk Analyst – Your future position
As the Service Desk Analyst, you will provide functional and technical support in the Workplace Services area.
Sounds interesting? It could well be your perfect opportunity if, like us, you always...
...implementing preventive measures to avoid recurring issues.
IT Service Delivery: Monitor and evaluate IT service delivery, ensuring... ...the technical skills and customer service capabilities of service desk staff.
Vendor Management: Oversee relationships with IT vendors...
...Description
• Ticket Management: Log, prioritize, and manage service requests and incidents in a ticketing system for efficient issue... ...capability and eagerness to take ownership of our day-to-day Service Desk operations.
• Pro-actively monitor health of key elements of...
...Job Description
Desk Manager
location Sharm El Sheikh, Cairo, Egypt category Hotel DoubleTree Sharm El Sheikh - Sharks Bay... ...front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
As a Desk manager, you...
...Job Description
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests... ...multi-tasking abilities
Problem-solving skills
Customer service orientation
GRADUATED ; additional qualifications will be a...
...range of facilities including a bar, restaurant, 24-hour front desk, and free WiFi. Our property is conveniently situated 1.2 miles... ...phone calls, welcoming guests, and providing excellent customer service. Additionally, the Front Desk Receptionist will handle clerical...
...including the reception area, mail, large purchasing requests and facilities. Also responsible for directing and coordinating office services and related activities, receiving, and directing guests and visitors.
QUALIFICATIONS AND EXPERIENCE
~ Bachelor degree of...
...techniques, resolve technical hardware and/or software issues and maintain IT inventory.
Provide quick resolution and excellent customer service.
Redirect unresolved issues to the next level of support personnel.
Keep a record of problems and their resolution....
...Job Description
Join our team as a Help Desk Dynamo! If you're fluent in tech, a troubleshooter extraordinaire, and have a knack for turning 'tech-tastrophes' into success stories, we want you! Elevate your career and be the go-to problem-solver in our dynamic IT...
...see problems through to resolution
Utilise excellent customer service skills and exceed customers’ expectations
Ensure proper... ...modifications or improvements
Preserve and grow your knowledge of help desk procedures, products and services
Job Requirements...
...relevant feedback from guests and, or, other departments.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Demonstrate a high level of customer service at all times.
Attend appropriate training courses, when...
...Job Description
Shahry is looking for a motivated and detail-oriented individual to join our team as a Front Desk Receptionist. You'll be the first point of contact for visitors, ensuring a smooth and welcoming experience while providing crucial administrative support...
...Job Description
Front Desk-Agent
JOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some... ...Description
Job Number 23212640
Job Category Rooms & Guest Services Operations
Location JW Marriott Hotel Cairo, Ring Road-...
Job Description
Responsibilities:
Answer and direct phone calls in a polite and friendly manner
Welcome visitors in a warm and friendly manner, and answer any questions visitors have
Maintain reception area and all common areas in a clean and tidy manner at...
Job Description
Greet visitors and direct them to the appropriate departments or individuals .
Answer telephones and respond to inquiries via telephone or email .
Book meeting rooms, set up conference calls and take messages and minutes during meetings .
Perform...
...Job Description
About the job Front Desk Administrator
Job Purpose:
Responsible for handling front office reception and administration duties, including greeting guests, reception duties, sorting and distributing mail, as well collecting quotations from suppliers...