Service desk jobs in Mohandessin, Giza

Job Description First line support for the users Answer staff questions in person and via phone and email on all company supported applications. Troubleshoot desktops, laptops, IP phones, printers and networks problem. Perform hardware and software installations...

 ...see problems through to resolution Utilise excellent customer service skills and exceed customers’ expectations Ensure proper...  ...modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Job Requirements... 

 ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain updated... 

 ...facilitate job closing and invoicing Maintain all filed vehicles if made available, in a clean and presentable condition Write service or job reports on each job Maintain good customer contacts and relations Uses special tools in a safe and careful manner,... 

مطلوب موظف خدمة عملاء – لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط – السن من 20 ل 50 عام – راتب يبدأ من 5000 الى 6000 – عدد ساعات العمل 8 فقط استلام العمل في نفس الىوم – المقر المهندسين ميدان لبنان – مكان العمل ( القاهرة /...

Job Description Proven work experience as a Strategic account manager or Key account manager Solid sales experience in B2B environment Hands on experience with CRM software and Account management systems Understanding of sales performance metrics An ability...

 ...to multitask  Familiar with loyalty programs and C. Sat practices  Job Requirements Excellent English Language  Customer service experience from 3 to 5 years  Experience in high-end products/services or luxury brands Very good experience dealing with A... 

Job Description Customer complaints handling Inbound and outbound calls Online orders fulfillments (confirmation/delivery/exchanges/returns) Customers inquiries handling (phone/social media/emails) Reporting and analysis  Communicating with back offices ...

 ...Job Description We are looking for talented and motivated individuals to join our team as : ( Customer Service Representatives ) Responsibilities: Handle inbound and outbound calls Provide excellent customer service Resolve customer issues Sell products... 

 ...parts using correct and current time etc. Return unused parts on job completion to facilitate job closing and invoicing Write service or job reports on each job Maintain good customer contacts and relations Uses special tools in a safe and careful manner,... 

 ...Job Description Role Description This is a full-time on-site role as a Call Center Customer Service Representative located in Giza. The Customer Service Representative will be responsible for providing exemplary customer service to parents, schools, and businesses... 

 ...Attractive salaries. ~ Laptop/PC provided ~ Medical insurance. Job Requirements ~1-3 Years of experience as a customer services agent. ~ Fluent English communication skills. is a MUST ~ Good Microsoft Office knowledge. ~ Previous medical or dental... 

مطلوب خدمة عملاء – لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط – السن من 20 ل 50 عام – راتب يبدأ من 4000 + 5000 – المقر المهندسين ميدان لبنان – مكان العمل ( القاهرة / الجيزة ) – عدد ساعات العمل 8 فقط استلام العمل في نفس الي...

 ...years experience in a call center environment . Minimum 3 years of experience as a leader (managing voice & non voice teams). Bachelor’s Degree. Awareness of voice and non-voice KPIs. Awareness of Fresh desk is a plus. Excellent in Arabic and English.... 

 ...Job Description Selling products and services using solid arguments to prospective customers Performing cost-­benefit analyses of existing and potential customers Maintaining positive business relationships to ensure future sales Learn the products and services... 

 ...security of the information systems, communication lines, and equipment. • Develop standard procedures for system purchases, services, security, disaster recovery, etc. • Perform operational risk assessments and implement mitigation solutions. • Identify... 

 ...Job Description Contact potential or existing customers to inform them about a service using scripts Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information... 

 ...externally. ~ Control over the use and maintenance of the equipment, transportation facilities, communication, and other administrative services. ~ Fully responsible for processing and rehabilitation of buildings services, and to take the necessary preventive and remedial... 

 ...Job Description Achieve his targets requirements for sales of Parts and Service to his allocated customers. Handle major accounts and seal successfully and independently Ensure full knowledge of customers’ requirements, projects and overall business standings.... 

 ...Handle petty cash – Manage day to day requirements for petty cash by preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors. ~Maintain records of telephone, mobile, electricity, ACs and...