Search Results: 475 vacancies
...Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now!
We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry.
Job Summary:
As a Call Center Manager, you will be responsible...
...provide timely and accurate resolutions.
- Proactively gather user feedback and communicate updates or new features to users.
- Manage customers, offering personalized attention and support.
Job Requirements
- excellent English up to fluent speaking and...
...and America. MICO WORLD is dedicated to enhancing localization management and promoting branding worldwide.
Role Description... ...Requirements
Qualifications
Strong customer support and customer service skills
Ability to create a positive customer experience....
...deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters.
Investigate and resolve customer... ...model: Hybrid (Office and remotely)
Working Days: 5 days (2 days Off)
Reporting To: Service Delivery Account Manager. (SDAM)...
...Job Description
Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer... ...agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the...
...Job Description
Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social... ...& writing skills
English / writing / Speaking
Time Management & Efficiency
Effective Listening & Patience
Typing Skills...
...Build expert, dynamic knowledge of the company’s products and services
Engage with customers in an inviting, friendly, and professional... ...and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Flexible with rotational shifts...
...Follow up with users' inquiries and targets.
Solving and managing the tickets in a professional and timely manner.
Can handle... ...speakers.
Graduates.
at least 1 year of experience in Customer service/ Sales.
Max age 30.
Excellent Microsoft.
High typing...
...troubleshooting customer issues, providing data and guidance to the sales team.
Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers.
Review pending orders and specific customers’ requests to ensure...
Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining ...
...prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
Provide responsive and competent telephone support to customers in the areas of problem solving and handling customer inquiries...
...interpersonal skills (e.g. negotiation, teamwork and conflict management).
User operation.
VIP customer management.
Establish... ...Requirements
Excellent English.
Experience in sales or customer service positions is a plus.
Knowledge of Learning Management...
...providing dressmaking.
We are currently looking for Customer Service Specialist for our stores across Cairo.
This is a fast... ...fashion background or that has studied fashion and held some other management role.
The main job responsibility is making sure that our...
...customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
Manage billing inquiries through use of various internal systems to meet client objectives.
Document customer interactions using...
...Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support...
...Job Description
* Managing Company Profile, handling hierarchy, Process enhancement, and KPIs
* Host and Moderate Training plans for... ....
* Optimized customer experience by delivering superior services and effectively
troubleshooting issues.
* Cultivated positive...
...working with public relations team, executives, and other product management team members
Evaluate promotional plans to ensure that they... ...customers to solicit feedback on company products and services
Job Requirements
Proven work experience in product management...
...customer visits as part of the sales plans set by the senior management.
Respond to functional and technical elements of RFIs/RFPs/... ...among other competitors
Able to sell complex products and services,
Able to refine the company’s marketing and sales message based...
...Inquiries.
Acknowledge and resolve customer complaints.
Processing orders, forms, applications &Requests.
Handling Mobile service inquires and complaints.
Handling Home services and fixed lines services and complaints.
Ensure Customer satisfaction and provide...
...with the Helm’s strategic objectives and collaborates with the management in setting the HR’s annual budget.
Develops and updates... ...maintaining compensation; determining production, quality, and customer-service strategies; designing systems; accumulating resources;...
