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- ...Description Install, configure, and maintain hardware, software, and network systems Troubleshoot IT issues and provide technical support to users Monitor system performance and ensure optimal uptime Assist in implementing IT security protocols and protecting...
- ...related to networks and computer systems. Follow up with staff to ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to analyze common complaints, identify trends, and recommend solutions....
- ...Job Description Provide first and second-level support for software applications Troubleshoot and resolve application-related issues Monitor application performance and system alerts Document support procedures and issue resolutions Collaborate with development...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...Job Description The Technical Support Specialist is responsible for providing first-line technical support to end-users by troubleshooting hardware, software, and network issues. This role ensures timely resolution of IT problems, supports system access and installations...
- ...Job Description Analyze and understand user requirements to provide effective application solutions. Administer, support, and maintain Microsoft Dynamics 365 ERP, ensuring system reliability and optimization. Develop and manage Power Apps solutions to enhance...
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- ...Job Description We are hiring a Marketing Support Specialist to assist the marketing team in executing both physical and digital campaigns while analyzing performance metrics. The role is essential for ensuring smooth coordination and reporting across various marketing...
- ...Job Description Job Summary: We are seeking a Senior Technical Support Specialist with a strong background in enterprise solutions, financial systems, and advanced SQL database management. The ideal candidate will also have hands-on experience in DevOps practices...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application support to internal employees by providing End to End ownership of all requests received from the end-user community and also a SPOC...
- ...Job Description Job Summary: We are looking for a highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo office, serving Samir Group – a leading company in Saudi Arabia.. The...
- ...and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will...
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
- ...Customer Support Specialist – English and Russian (based in Cairo) Apply Now Cairo, Egypt About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a...
- ...! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed....
- ...share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk...
- Job Description Follow up issuance & renewal process with issuance Seles ,costumer and insurance company Receive requests for issuance from the relevant departments, review and make sure they meet all the required data for the issuance of insurance in order to ...
- ...Job Description Job Description: We’re looking for a motivated Customer Support Coordinator to join our team! Your Responsibilities: Respond to customer inquiries accurately and on time via phone, email, or chat Understand customer needs and guide them...
- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- ...extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business...