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- ...Job Description As an application support team member, you will be expected to Deploy and install client systems as Use your knowledge of windows server installation and configuration of different roles to make proper deployment suggestions in release deployment...
- ...Job Description ~ Troubleshooting: Diagnosing and resolving technical and functional issues within the ERP system, providing timely solutions to end-users. ~ User Support: Assisting users with their daily tasks, answering questions, and offering guidance...
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- ...up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved... ...Business Administration- BIS. ~1-5 Year(s) of experience in the Application support position ~ Good Knowledge of case Logging Software...
- ...Job Description SLA Management and Technical Support: Take ownership of customer issues reported and see problems through to resolution... ...specialist knowledge of operating systems, devices, applications, and software. Providing technical support to clients, and...
- votre rôle Provide technical point of contact for customers’ incidents. Ø Owns the... ...valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement... ...understanding of multinational business and local support in 166 countries and territories, ensure...
- ...We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate... ...financial software. • Familiarity with troubleshooting common web application and software issues. Additional Information...
- ...Engineers! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux. This role involves providing comprehensive technical support, conducting training, troubleshooting, maintaining databases,...
- ...Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and... ...DNS, DHCP, VPN o Advanced knowledge about Local area network technical. o Familiar with Cisco network hardware, Software. o Familiar...
- ...Job Description Role Summary The Senior Associate – Application Support is responsible for assisting users in troubleshooting software... ...-related issues. They evaluate user requirements, resolve technical problems, and collaborate with engineering and IT teams to deliver...
- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- ...responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating complex... ...role ~ Proven technical expertise in critical business application development ~ Knowledge of the insurance industry is an...
- ...with the operating system and required applications for end users. Resolve hardware, software... .... Diagnose system errors and other technical issues. Respond to user queries via... ...of reported issues. Provide remote support to make changes and fix problems as...
- ...seeking a highly capable and service-oriented IT Support Specialist to manage and support the organization’s technical infrastructure, ensuring uninterrupted IT... ...Office Suite, Windows OS, and common enterprise applications. Familiarity with Active Directory, Office...
- ...Job Description Experience as a technical support Specialist Experience in (MS SQL SERVER - MYSQL) IS MUST Experience IN WINDOWS SERVER Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers...
- .... Provide outstanding phone, email, web chat-based technical and account services support to our customers. Installing and configuring computer... ..., Diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..Etc.). Troubleshooting...
- ...Job Description Audio Technology is looking for an experienced Technical Support Manager to lead our after-sales team and drive customer satisfaction through exceptional service delivery. Key Responsibilities : Develop and implement new strategies to expand the...
- ...servers, workstations, peripheral equipment, and software to assure continuous operations. ~ Troubleshoots and performs various technical server, computer and peripheral repair duties that include but are not limited to server backup operations, identification, and replacement...
- ...Steering and optimizing main TSS activities in the country. Providing Technical and product trainings. Managing field service for diagnostic equipment business & Warranty Handling. Technical support to sales of spare parts. Technical support to authorized...