...before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue Skills
Education, Qualifications & Experiences
You should...
...through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the hotel and local services
• Maintain awareness of guest profile through Opera guest profile system
•...
...as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with...
...appearance, standards, and performance of Team Members with an emphasis on training and team work
Maximize sales revenues through up-selling and marketing program
Manage Guest requests, inquiries, and complaints promptly and completely
Maintain the professional...
...Serve as a point of contact for regular and VIP Guests
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance...
...responsibilities as assigned.
Administration:
# To be fully proficient with DynaWin system to maximise its use to streamline and up-to-date information
# Approve invoices for payment when the execution of the work is done as initially agreed
# Design and...
...through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the hotel and local services
• Maintain awareness of guest profile through Opera guest profile system
•...
...immediate Superiors to complete the daily tasks
• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques
• Coordinate and participate with other sections of requirements,...
...necessary in a systematic and efficient way
• Establish and control the duty roster in accordance with business needs
• Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest...
...• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets...
...hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Marriott International is...
...point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet prior to the business hours along with the service team
• Coordinate with the service team in making necessary arrangements...
...situations and irregularities like unwanted visitors, mutilation or aggressive behavior
• Obtain all loss reports, investigate, follow-up and determine course of action
• Monitor designated areas on the closed CCTV
• Ensure that ‘Fire Exit’ doors are kept free of...
...during the operation
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
• Provide guest assistance on arrival to Bodylines
• Assist with the cleaning of all areas of the operation
• Assist...
...ACTIVITIES
Supporting Client Technology Needs
• Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
• Monitors, verifies and manages the acquisition and maintenance of property based systems...
...immediate Superiors to complete the daily tasks
• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques
• Coordinate and participate with other sections of requirements,...
...Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
Ensure staff have their breaks, according to the number of hours worked
Ensure that there is adequate staff...
...electronic equipment including heating and ventilation, whereby your role will include key responsibilities such as:
• Organize and set up preventive maintenance programs for all electrical and mechanical equipment including general building works
• Advise the General...
...ability to multitask
• Flexible schedule, including weekends and holidays
• Must be able to stand for long periods of time and lift up to 25 pounds
Benefits:
• Competitive salary
• Medical and dental insurance
• Paid time off
• Opportunities for growth and...
...calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift...
Marriott International
Sharm El Sheikh
4 days ago
...during the operation
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
• Provide guest assistance on arrival to Bodylines
• Assist with the cleaning of all areas of the operation
• Assist...
...necessary in a systematic and efficient way
• Establish and control the duty roster in accordance with business needs
• Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest...
...electronic equipment including heating and ventilation, whereby your role will include key responsibilities such as:
• Organize and set up preventive maintenance programs for all electrical and mechanical equipment including general building works
• Advise the General...
...telephone etiquettes as trained and per the standards
• Record all incoming calls, ensure all messages are disseminated and followed up accordingly
• Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing
• Update and...
...savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving,...
Marriott International
Sharm El Sheikh
4 days ago
...guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as...
...expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied...
...work independently and in a team environment
- Excellent interpersonal and communication skills
- Physically fit and able to lift up to 20 pounds
- Willingness to work flexible hours, including weekends and holidays
- Knowledge of proper cleaning techniques and...
...onboarding process for new hires, including conducting orientation sessions and completing necessary paperwork
• Maintain accurate and up-to-date recruitment records and reports
• Continuously improve the recruitment process by implementing best practices and staying...
...systems and Microsoft Office.
• Fluent in English, both written and spoken.
Working Conditions:
• Must be able to work night shifts, weekends, and holidays.
• Must be able to stand and walk for extended periods.
• Must be able to lift and carry up to 25 pounds.