...join our global team in our new journey now!
We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry... ...(SLAs). You will lead a team of call center representatives, supervisors, and support staff to achieve operational efficiency and...
...Job Description
NOK Human Capital is hiring a talented "HR Manager" for a well known Business and services consultancy specialized in PWD Services located in Maadi.
Job Purpose: To provide professional HR and Administrative support and overall direction to operational...
Job Description
Provide day to day support to HRO team in areas on compensation, personnel, benefits, HRIS and compliance activities.
Review the monthly Payroll Results, Bank Files & Reports for each client before submission to ensure the quality and accuracy of ...
Job Description
- Assist users in navigating our platform and addressing their inquiries promptly.
- Build and maintain positive relationships with users, ensuring their satisfaction and loyalty.
- Establish effective communication channels to facilitate user-platform...
Job Description
Job Description:
Modeling Company’s Business Plan.
Planning Business Targets.
Assure that company’s implemented workflows and procedures are executed in model processes.
Perform Models Audits and Testing.
Running Business Plan Roadmaps...
Job Description
Job Descriptions
Manage Company’s cash flows efficiently to assure maximum benefit on company’s profitability while maintaining safe liquidity positions.
Performing daily cash positions and sources of uses of cash (Cash roadmap report).
Manage...
...operating in 70+ countries worldwide
Job Description
As a Supervisor of logistics operations, you will report to the vendor &... ..., effective and meet regionally & locally established service and quality standards for our vendors.
To be successful in...
...' requests (Chat and Email)
Conflicts resolution
Job Requirements
Qualifications
Strong customer support and customer service skills
Ability to create a positive customer experience.
Multi-tasking
Ability to handle customer inquiries and resolve issues...
...communication.
Establishing and maintaining effective working relationships.
Work Conditions:
Working Hours: US shift.
Working model: Hybrid (Office and remotely)
Working Days: 5 days (2 days Off)
Reporting To: Service Delivery Account Manager. (SDAM)...
Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining ...
...prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
Provide responsive and competent telephone support to customers in the areas of problem solving and handling customer inquiries...
...Job Description
Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
Job Requirements
Communication...
...Job Description
Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction.
Answers inbound calls...
...risk-taking
Suggest and organize team building activities
Job Requirements
Proven work experience as a team leader or supervisor for 1~2 years
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and...
...Job Description
Payroll Supervisor - Offshore (Saudi Arabia Payroll & SAP ERP System) - Based in Egypt
About the Role:
We are seeking a motivated and detail-oriented Payroll Supervisor to join our growing offshore team based in Egypt. In this role, you will be...
...Job Description
Build expert, dynamic knowledge of the company’s products and services
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
Respond quickly, professionally...
...against rules.
Answering emails.
Job Requirements
Excellent English speakers.
Graduates.
at least 1 year of experience in Customer service/ Sales.
Max age 30.
Excellent Microsoft.
High typing speed.
Multi-tasking - Good Communication Skills....
...Responsible for troubleshooting customer issues, providing data and guidance to the sales team.
Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers.
Review pending orders and specific customers’...
...specialize in clothing alterations and repairs, with selected branches providing dressmaking.
We are currently looking for Customer Service Specialist for our stores across Cairo.
This is a fast paced and diverse role which would suit someone with either a retail...
...communication channel between users and our platform.
Job Requirements
Excellent English.
Experience in sales or customer service positions is a plus.
Knowledge of Learning Management Software (LMS).
Familiarity with interactive learning activities....
...Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
Manage billing inquiries through use of various internal systems to meet client objectives.
Document customer interactions...
...Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representatives with a chance to get promoted after 6 months depending on your Performance
Job type: Full time
Job benefits:
~Net salary 7200 EGP/Month (6000 net basic1200 KPI's)
~1...
Job Description
Etisalat UAE is now hiring!
We are looking for Excellent up to Fluent English graduates for SMB (Small & Medium Business) account
• Location: Maadi Degla, IST building
• Rotational 9 hours shift including one hour break.
• Days off: 2 days off...
...complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional...
...Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
Location
Cairo, Maadi (Transportation not provided).
Job benefits:
1)Net salary Up to 10,000 EGP/Month + Commission...
Job Description
Etisalat UAE is hiring ( Small & Medium Business Account)
1) Net salary 10K + 5K commission EGP/Month
2) Bonus program
3) Free VPN line
4) Social and medical insurance
5) Fully Paid training
6) Career path
7) Annual increase
8) Annual ...
Job Description
Etisalat UAE is hiring immediately at English account (smb corporate account)
* #males_females #graduate
* English level (Fluent)
* available age up to 34
Benefits:
* salary up to 11k (7500 net + 1500 kpi's)
* sales commission up to 5...
Job Description
Supervise the Communication support in the performance of their duties and in the general execution of the day-to-day activities.
Assist the Voice & Data Teams.
Utilize the trouble ticketing system to reflect the status of all the pending/resolved...
...Job Description
Etisalat Global Services is hiring (Email&Chat) Customer service representatives for the English account Etisalat UAE
Job benefits:
1) Net salary 9500EGP/Month (8000 Net Basic +1500 KPI's) 15% Salary increase after 3 months from the hiring date...
...is hiring now Excellent up to fluent English speakers For Non-voice account with attractive packages (Handling UAE for home&mobile services with Non-voice account through mail&chat).
Location: Maadi, Degla Square
Requirements:
●B2 English level
●Graduates any...