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- ...complex cases to senior staff and provide feedback to improve moderation policies . Translate or localize content . Monitor trends... ...other teams to address emerging risks . Assist customers via chat, email, or phone (depending on the project) . Maintain detailed...Remote job
- We're Hiring: Social Media Moderator New Cairo, Egypt | Full-time On-site About EBAR Advertising Agency EBAR Advertising Agency is an integrated marketing and advertising agency providing a wide range of creative, digital, branding, and communication solutions...
- ...customers via written and verbal communication channels (e.g., chat, email, or phone). Diagnose, troubleshoot, and resolve customer... ..., including web browsers and email. Experience in content moderation is a plus . Schedule & Logistics ~ The role may require...
- ...- Follows all cGMP and good documentation practice guidelines. - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems. Job Requirements Academic experience required Essential: - Bachelor's degree...
10000 - 12000 EGP per month
...satisfaction, and maintaining strong client relationships. Key Responsibilities Communicate with clients through phone, email, chat, and other communication channels. Respond to customer inquiries and requests promptly and professionally. Understand customer...- ...electrical engineering (PMP is a plus) ~8-10 years of professional experience in managing the execution of medium- to large-sized and moderately complex projects. ~ Strong understanding of logistics, supply chain, cost control, project financials, and cash flow management...
- ...campaigns. ~Monitor trends and suggest creative ideas. ~Collaborate with the design and marketing teams. ~Social Platforms Moderation. Qualifications ~ Degree (completed or in progress) in Marketing, Communications, Fashion, or related field. ~Strong...
- ...is a plus. * Familiarity with Adobe InDesign is an advantage. Experience handling customer inquiries via email, phone, live chat, or ticketing systems. * Basic computer proficiency and ability to use multiple systems simultaneously. * Ability to...
- ...implement quality assurance policies, procedures, and standards to improve the overall performance of the contact center. * Monitor calls, chats, and emails to assess adherence to quality standards and compliance with company policies. * Analyze quality metrics and trends to...
- ...monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. Primary Job Responsibilities Collect information for RTM Collect relevant program information about KPIs/...
- ...to clients around the world in German and English, handling everything from login issues to software problems over phone, email and chat. It’s a fast paced, hands on role in a 24/7 operation, with a hybrid setup and flexible shifts. If you’re fluent in German, love technology...
- ...you will be the face of our company, handling inquiries from our users regarding our services/products via various channels (Email, Chat, [Phone]). Your primary goal is to resolve customer issues efficiently, accurately, and empathetically, thereby enhancing the overall...
- ...professionally to rider and picker inquiries related to deliveries, payments, technical issues, and complaints through calls, emails, and chat Look into any orders that may need attention and support riders and pickers in handling orders efficiently and troubleshoot...
- ...team and monitor performance KPIs. Coordinate and support TOFAS online assessment rounds at schools. Oversee social media moderation and handle public inquiries. Manage email and WhatsApp channel communications and ensure timely responses. Develop the communication...
- ...to customers, transport and CC Respond to issues/queries from a number of sources (Phone, emails 24/7 int and ext, Teams & Zoom chats) End of day reports to make sure all orders are clean Book in deliveries through seperate customer portals or phone customer Goods...
- ...the Professional Practice of Internal Auditing Key Responsibilities: • Conducts complete audit cycles ranging from simple to moderately complex processes—under the guidance of Audit Management, providing independent evaluations of financial and operational areas,...
- ...implement quality assurance policies, procedures, and standards to improve the overall performance of the contact center. Monitor calls, chats, and emails to assess adherence to quality standards and compliance with company policies. Analyze quality metrics and trends to...
- ...managing the company's marketing channels. Location: Cairo, Egypt Direct Reports: Content Specialist Social Media Moderation Supervisor Description of the accountability: Create and implement comprehensive marketing plans aligned with...
- ...Job Summary: A Customer Service Portuguese job involves assisting customers in Portuguese, typically through phone, email, or chat. Responsibilities include answering inquiries, resolving issues, and providing product or service support . This role requires fluency...Remote job
- ...personality traits (e. g. , friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting...
- ...representatives, ensuring adherence to quality standards and performance benchmarks. Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement. Take...
- ...all IT-related issues and requests from clients - Provide technical support and assistance to clients through phone, email, or chat - Troubleshoot and resolve hardware, software, and network issues - Escalate complex issues to the appropriate teams for resolution...
- ...requirements. If you feel passionate about Lenme’s mission, vision, and values, please apply. Manage large volumes of incoming emails, chats, and other customer communications. Identify and assess customers’ needs to achieve satisfaction. Build sustainable...
- ...strong interpersonal and leadership skills. Have the ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Have the ability to coordinate several projects simultaneously. Have effective problem identification and...
- ...supportive online learning environment Respond to and resolve customers’ queries accurately and in a timely manner, via calls, emails, or chat, ensuring that all interactions are within the agreed Service Level Agreement (SLA) Enhance customer satisfaction by assisting...
- ...be the face of our partnership, handling inquiries from our users regarding our services and products via various channels (Email, Chat, and Phone). Your primary goal is to resolve customer issues efficiently, accurately, and empathetically, thereby enhancing the overall...
- ...take action. Set up and optimize donors' pages within each platform to increase the visibility of content. Coordinate the Moderation for donor' pages for all user-generated contents. Continuously improve by capturing and analyzing the appropriate social data/...
- ...upselling travel packages, special promotions, and additional services to clients. Respond to customer queries via phone, email, and chat in a professional and timely manner. Identify customer needs and recommend the most suitable travel options to meet those needs....
- ...access to client PCs to resolve complex issues. Technician will process and manage customer contacts using telephone, web, email, chat or by the Service Desk ticketing system Environment Internal and external interactions i.e.: with other departments/...
- ...providing exceptional support, information, and resolution for inquiries across multiple communication channels (phone, email, and chat). This role requires native-level fluency in French, strong problem-solving skills, and a commitment to delivering a world-class customer...