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- ...Konecta is hiring Telesales Representatives for a Chat Account serving U.S. clients. The role involves handling sales interactions through chat channels, meeting sales targets, and maintaining high-quality customer engagement. Requirements University graduates...
- ...complex cases to senior staff and provide feedback to improve moderation policies . Translate or localize content . Monitor trends... ...other teams to address emerging risks . Assist customers via chat, email, or phone (depending on the project) . Maintain detailed...Remote job
- ...campaigns). Coordinate value-driven activities: Q&A sessions, live chats, contests, surveys, challenges, education series, and AMAs.... ..., engaging, and productive environment. 5. Ambassadors, Moderators & Micro-Influencers Recruit, train, and manage community moderators...
- ...customers via written and verbal communication channels (e.g., chat, email, or phone). Diagnose, troubleshoot, and resolve customer... ..., including web browsers and email. Experience in content moderation is a plus . Schedule & Logistics ~ The role may require...
- ...provide Global and regional teams with market intelligence and product performance insights. Projects and support cases will vary from moderate to complex depending on client and market maturity. Additionally, the Technical Solutions Consultant will work cross-...
- ...monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. Primary Job Responsibilities Collect information for RTM Collect relevant program information about KPIs/...
- ...role sits within the A&I function and partners closely with the Mobile Growth organisation, supporting multiple sub-teams including Chat, Travel Plans, Core Experience, Inventory Expansion, Monetisation and CRM. These teams collectively own the mobile customer journey...Remote job
- ...implement quality assurance policies, procedures, and standards to improve the overall performance of the contact center. Monitor calls, chats, and emails to assess adherence to quality standards and compliance with company policies. Analyze quality metrics and trends to...
- ...the Professional Practice of Internal Auditing Key Responsibilities: • Conducts complete audit cycles ranging from simple to moderately complex processes—under the guidance of Audit Management, providing independent evaluations of financial and operational areas,...
- ...guidelines. Key Responsibilities Quality Management and Monitoring: Monitor and evaluate customer interactions (calls, emails, chat, etc.) to ensure adherence to established quality standards, scripts, and compliance guidelines . Develop and implement effective...
- ...experience in conducting qualitative and quantitative user research. * Proficiency in working with design systems. * Confidence in moderating workshops and presenting results to various stakeholders across the company (locally and globally). Please attach a portfolio...
- ...engaging, supportive, and aligned with our values. Position Summary The Community Lead will oversee day-to-day engagement, moderation, and growth of our online trading community. The role combines community operations, leadership, and content engagement ,...
- ...thrives in a team-based environment. Key Responsibilities Handle incoming customer inquiries via phone, email, and online chat Assist customers with product information, pricing, and order processing Resolve customer complaints in a professional and efficient...
- ...customers to solve their issues. What you’ll be doing Respond to customer inquiries and requests over the phone, email and chat based on SOPs Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations Escalate and...
- ...systems , KPI setting, and Data Analysis. ~ Proven experience in managing projects or leading cross-functional initiatives. ~ Moderate experience in Training coordination and LMS management. Proficiency in developing and analyzing performance management...
- ...customers to solve their issues. What you’ll be doing: - Respond to customer inquiries and requests over the phone, email and chat based on SOPs - Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations - Escalate and...
- ...achieving revenue targets. Responsibilities: Research, identify, and prospect potential leads through multiple channels (email, chats, cold calling, etc.) Qualify inbound and outbound leads to ensure strong pipeline opportunities Schedule and coordinate...
- ...take action • Set up and optimize company pages within each platform to increase the visibility of company’s social content • Moderate all user-generated content in line with the moderation policy for each community • Create editorial calendars and syndication schedules...
- ...processing employee data, providing program and policy information, supporting employee learning platforms, and/or supporting Live Agent chat services Utilize operational knowledge and sound judgment to escalate issues or HR cases timely as necessary, capturing subject...
- ...and Customer Orientation As a CS Agent, you will be the first point of contact for Noon’s valued customers. Through email, live chat, and phone, you’ll address product queries, solve challenges, and present new offers—all using clear, friendly English. Your communication...
- ...Language) will be responsible for monitoring, evaluating, and analyzing the performance of customer service interactions (calls, emails, chat, and social media) conducted in the Portuguese language. The main objective is to ensure adherence to company quality standards and...Remote job
- ...Representative at Holafly, you’ll be the first point of contact for our travelers around the world. You’ll assist customers through chat, email, and video calls, helping them stay connected wherever they go. Your main goal will be to deliver an outstanding experience by...
- ...stakeholders. Arabic and English speaking, clean, clear, and creative writing and communication skills are essential, as well as a moderate to advanced experience with data analysis. He/she must be efficient and hard-working with an eye for details. Key job...
- ...Job Summary: A Customer Service Portuguese job involves assisting customers in Portuguese, typically through phone, email, or chat. Responsibilities include answering inquiries, resolving issues, and providing product or service support . This role requires fluency...Remote job
- ...how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign...
- ...What You’ll Do: Guide Patients from the USA & Australia: Help them understand their treatment options via phone, WhatsApp, and chat. Close Sales & Earn More: Turn interest into action, and watch your wallet grow! The more you sell, the more you earn. What We...
- ...sharing, standardization, and best practices across the digital support team. Required Technical Skills Digital CX Platforms: Chat, messaging, email, social media tools, chatbot and automation platforms Applications & Integrations: CRM, ticketing systems,...
- ...customers and their healthcare coverage. You'll handle diverse enquiries and deliver empathic, solution-driven support by phone, email, and chat in English—ensuring every interaction achieves high levels of satisfaction. Your sales skills will enable you to introduce relevant...
- ...Key Responsibilities for Customer Service Agents Respond promptly and effectively to customer inquiries via phone, email, or chat in English. Deliver clear information on products, services, and policies using excellent communication skills. Identify customer...
- .... You'll be on the frontline of merchant and customer interactions, ensuring timely, accurate, and high-quality support across live chat, email, and other channels. In this role, you'll troubleshoot basic technical issues, guide merchants through onboarding and account...Remote job