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- ...About the Role We are seeking a detail-oriented and impartial News Moderator to review, monitor, and manage news content across digital platforms. The role focuses on ensuring all published content complies with editorial guidelines, community standards, and legal...
- ...Resolving and coordinating customer support requests. What You’ll Own Respond to customer inquiries via phone, email, and live chat, providing accurate product information and timely resolutions. Deliver an outstanding customer experience by aiming for first-...
- ...that includes both Customer Service (CS1 profile) and Content Moderation tasks, supporting key client accounts . You will be expected to... ...customer correspondence across multiple channels including Voice, Chat, and Email . Manage Content Moderation tasks for specific...
- ...customers via written and verbal communication channels (e.g., chat, email, or phone). Diagnose, troubleshoot, and resolve customer... ..., including web browsers and email. Experience in content moderation is a plus. Schedule & Logistics ~ The role may require...
- ...initial response to incidents such as fires, sabotage, injuries, and fights, and report them to the relevant persons. Be respectful, moderate, and polite toward managers, seniors, and colleagues. Pass all relevant information to the next security officer during shift...
- ...team and monitor performance KPIs. Coordinate and support TOFAS online assessment rounds at schools. Oversee social media moderation and handle public inquiries. Manage email and WhatsApp channel communications and ensure timely responses. Develop the communication...
- ...quality workmanship Strong time management and organizational skills Physical ability to stand for extended periods and lift moderate weights Ability to work efficiently in a fast-paced environment Familiarity with garment care labels and pressing standards...
- ...oriented with the ability to work efficiently in a fast-paced environment - Physical stamina to stand for extended periods and lift moderate weights - Flexibility to work various shifts, including evenings, weekends, and holidays - Positive attitude and ability to...
- ...field. 1+ years of experience in product content creation with a focus on e-commerce. Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage. Strong command of MS Office. What you will bring Fluency in English required Strong...
- ...with a can-do attitude, outgoing, polite, patient, diplomatic, personable, respectful, and flexible. GENERAL EXPECTANCY · Moderate experience and proficiency in multiple competencies. · Capable of handling tasks with supervision. RESPONSIBILITIES · Day...
- ...and campaigns. Monitor trends and suggest creative ideas. Collaborate with the design and marketing teams. Social Platforms Moderation. Degree (completed or in progress) in Marketing, Communications, Fashion, or related field. Strong understanding of social...
- ...be the face of our partnership, handling inquiries from our users regarding our services and products via various channels (Email, Chat, and Phone). Your primary goal is to resolve customer issues efficiently, accurately, and empathetically, thereby enhancing the overall...
- ...etc.). Familiarity with ISO 9001 quality management standards and document control best practices. GENERAL EXPECTANCY Moderate experience and proficiency in multiple competencies. Capable of handling tasks with supervision. RESPONSIBILITIES Establish...
- ...implement quality assurance policies, procedures, and standards to improve the overall performance of the contact center. Monitor calls, chats, and emails to assess adherence to quality standards and compliance with company policies. Analyze quality metrics and trends to...
17 - 23 USD per hour
...application. Professional English reading comprehension. Preferred Experience in data annotation, linguistic QA, content moderation, or AI model evaluation. Training in linguistics, translation, or interpreting. Ability to recognize unnatural or non-...Remote job- ...knowledge in Conversational AI, LLM, Agentic AI and NLU * Strong understanding of conversational UX and specificities of each channel: chat or voice * Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with...
- ...groundedness, cost, latency) before building AI features and iterate against them. Integrate AI into business interfaces (Teams/chat/voice) and enterprise data platforms (SQL warehouse, NL-to-SQL, BI). Develop scalable AI pipelines and integrate models into enterprise...
- ...team and deliver an outstanding customer experience. Job Description Respond to customer inquiries via phone, email, and chat. Provide accurate information about products, services, and company policies. Handle customer complaints and resolve issues professionally...
- ...Responsibilities: Respond to customer inquiries via phone, email, and chat. Assist customers with questions, orders, and requests. Handle complaints and provide effective solutions. Follow up with customers to ensure their satisfaction. Maintain accurate...
- ...POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to...
- ...monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.Primary Job Responsibilities * Collect information for RTM * Collect relevant program information about KPIs/BTP (Expectations...
- ...Configure CCaaS components such as routing, queues, skills, wrap codes, user profiles * Build and optimize inbound/outbound voice, chat, email, and messaging flows * Integrate external systems such as CRM, WFM or custom apps * Develop and deploy custom scripts, data actions...
- ...visibility of our environment and services as a single pane of glass. Also, our full-stack AI infrastructure operations platform including a chat bot and our end-to-end budget tracking system amongst other projects. You will be responsible for the health, design, implementation...
- ...conditions, registering claims with the insurance company, following up on their progress, and addressing client inquiries through chat or direct communication. Job Responsibilities: Review and validate client documents submitted for reimbursement. Ensure compliance...
- ...strong interpersonal and leadership skills. Have the ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Have the ability to coordinate several projects simultaneously. Have effective problem identification and...
- ...the Professional Practice of Internal Auditing Key Responsibilities: • Conducts complete audit cycles ranging from simple to moderately complex processes—under the guidance of Audit Management, providing independent evaluations of financial and operational areas,...
4 USD per hour
...customers to solve their issues. What you’ll be doing: - Respond to customer inquiries and requests over the phone, email and chat based on SOPs - Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations - Escalate and...8 USD per hour
...skills with the ability to achieve consistent targets Preferred Qualifications Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification. Familiarity with AI technologies, search engines...- ...effective support for customers and internal teams. Key Responsibilities Provide first-line technical support via email, chat, and phone , resolving technical issues promptly. Diagnose and troubleshoot software, performance, configuration, and database...
- ...their goals are met. Monitor account health, usage, and engagement to identify opportunities for improvement and growth. Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries. Address client...